Office Coordinator​/Certified Medical Assistant; Cma Or Lpn

OFFICE COORDINATOR/CERTIFIED MEDICAL ASSISTANT(CMA) OR LPN

Humboldt, IA, US

This part‑time position is scheduled for approximately 24–32 hours per week, with additional hours as needed. Shift hours typically range from 7:30 AM to 4:00 PM, Monday through Friday. Day assignments will vary based on departmental needs.

Benefits include: IPERS, health, vision, dental, life, and long‑term disability. PTO and sick time accrue beginning on the first day of employment.

Job Title: Outpatient Office Coordinator

Department: Outpatient Specialty Clinic (OPSC)

Primary Function and Relationship to Total Organization: Part‑time Certified Medical Assistant (CMA) or LPN/Office Coordinator responsible for coordinating outpatient physician clinic schedules, including registration, check‑in, and check‑out for HCMH and traveling physicians.

Reports to: Outpatient Supervisor

Essential Duties and Responsibilities:

• Answer phones, send faxes, scan paperwork, and take detailed messages.
• Maintain strong verbal and written communication skills.
• Work in a fast‑paced, high‑volume patient environment.
• Prioritize, multitask, and ensure detail orientation.
• Problem‑solve and adapt to changing situations.
• Register patients and schedule follow‑up appointments.
• Follow clinic processes and protocols; collect and send required information to appropriate departments and physician offices.
• Maintain accurate records and clinic statistics.
• Compile and provide the OPSC schedule to all hospital departments and UPC.
• Demonstrate positive customer‑relation skills.
• Learn and use various EMR systems used by traveling physicians; attend required training or travel as needed.
• Prepare charts for future clinics, including writing orders and calling patients to remind them of appointments.
• Stock OPSC rooms with supplies, linens, and maintain appropriate PAR levels.
• Room patients if requested, including directing them to exam rooms and providing gowns, drapes, and positioning.
• Assist providers during examinations, prepare laboratory specimens, perform basic laboratory tests, sterilize instruments, administer medications, and manage prescriptions.
• Record billing information, complete insurance forms, and respond to insurance inquiries.
• Maintain a safe, secure, and healthy work environment by enforcing standards, procedures, and legal regulations.
• Protect patient confidentiality and secure patient information.
• Adhere to professional standards, policies, procedures, and JCAHO standards.
• Participate in continuous education and professional development.
• Attend department meetings and contribute to performance‑improvement activities.
• Perform additional duties as assigned.

Personal Specifications –

Education:

• Graduate of an accredited Medical Assistant program.
• Current certification as a Certified Medical Assistant (CMA) through AAMA or NCCT, or graduate of an approved LPN program with a valid Iowa license.

Experience &

Qualifications:

• One year of experience in a family practice, urgent care, or related setting (preferred).
• Healthcare experience preferred.
• Knowledge of medical terminology.
• Knowledge of health‑system EMR systems.
• Organizational skills to manage patient flow.
• Ability to administer injections.

Mental Demands:

• Make sound judgment decisions.
• Relate to patients, doctors, and staff courteously and professionally.
• Display strong organizational and communication skills.
• Adapt to a changing healthcare environment and variable clinic days.
• Handle constant interruptions while performing assigned work.

Physical Demands:

• Long periods of sitting and standing.
• Long periods of detailed computer work.
• Move equipment and furniture to accommodate clinic room needs.

Acknowledgment: I have read and understand the responsibilities and requirements of this position and confirm that I am able to perform these duties with or without accommodations under ADA.