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Registration Supervisor

Job in Osceola, Clarke County, Iowa, 50213, USA
Listing for: Clarke County Public Hospital
Full Time position
Listed on 2026-07-30
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Salary/Wage Range or Industry Benchmark: 20664 - 30307 USD Yearly USD 20664.00 30307.00 YEAR
Job Description & How to Apply Below
Location: Osceola

  • Coordinate staffing, shift assignments and coverage needs.
  • Evaluates and coaches staff performance as needed.
  • Monitors compliance with procedures, standards and protocols for efficiency, patient experience and process improvement.
  • Actively participates in team oriented decision-making process. Is a team player, willing to be flexible and open to others’ ideas.
  • Attends daily clinic huddle and registration huddle.
  • Maintains current knowledge of registration duties, EMR, and processes.
  • Participates in staff education/competency programs
  • Fosters a team approach to deliver exceptional patient experience.
  • May need to function in any registration role to ensure coverage across all areas, functions as a float when needed.
  • Identifies, addresses, resolves and responds to issues through cooperation and teamwork with other departments.
  • Communicates effectively with staff regarding expectation, performance, etc.
  • Supports department culture expectations: meets all job duties and responsibilities of registration clerk, participates in process improvement projects, problem solves equipment, staffing, patient, family and provider issues, attends meetings as requested.
  • Maintains timesheets in UKG for accuracy.
  • As the Epic Certified Trainer, support lead to train new hires on epic and other registration software, policies and procedures.
  • Provide elbow support to Lead to develop and train all registration staff on Epic upgrades and system changes related to software, policy or procedures revisions.
  • Provide ongoing user elbow support to ensure compliance and understanding of registration/scheduling duties.
Key Accountability:
Daily Operations#J-18808-Ljbffr
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