Supervisor - Medical Office Job Orange City Iowa USA,Healthcare

Location: Orange City

Our promise to you:

Joining Advent Health is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. Advent Health is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team.

All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

Benefits from Day One:
Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
Paid Time Off from Day One
403-B Retirement Plan
4 Weeks 100% Paid Parental Leave
Career Development
Whole Person Well-being Resources
Mental Health Resources and Support
Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

307 Sw 14

Th St

City:

Ocala

State:

Florida

Postal Code:

34471

Job Description:

Manages day-to-day operations of the team and department.
Adheres to labor and budget guidelines while monitoring team time and attendance according to policy.
Assists in the development and monitoring of KPIs and facilitates communication of KPIs as requested.
Trains and evaluates team members, coordinating and setting up schedules for training and education sessions.
Monitors the department's work for accuracy and workflow.
Identifies own learning needs and seeks opportunities for growth.
Keeps up with assigned workload and seeks assistance when necessary.
Communicates all team member situations to the manager.
Initiates and assumes responsibility for new tasks independently as appropriate and as delegated.
Maintains rapport with ancillary departments and works with Talent Acquisition for staffing needs.
Checks in with team members regularly to provide mentorship, resolve issues, and ensure performance is reviewed according to policy.
Ensures team members are oriented to the department at the time of hire and addresses progressive counseling according to policy.
Performs other duties as assigned.

Knowledge, Skills, and Abilities:

Mature judgement in dealing with patients, physicians, and insurance representatives [Required]
Intermediate knowledge of Microsoft programs and familiarity with database programs [Required]
Ability to operate general office machines such as computer, fax machine, printer, and scanner [Required]
Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion [Required]
Ability to communicate professionally, both verbally and nonverbally, and utilizes effective listening and questioning techniques [Required]
Ability to manage diverse personalities [Required]
Ability to adapt in ever changing healthcare environment [Required]
Ability to follow complex instructions and procedures, with a close attention to detail [Required]
Adheres to government guidelines such as CMS, EMTALA, and HIPAA and Advent Health corporate policies [Required]
Exceptional customer service skills [Required]
Advanced understanding of insurance knowledge and benefits [Required]
Advanced understanding of hospital electronic medical report (EMR) system [Required]
Basic medical terminology [Required]
Must be able to read, write, and speak conversational English [Required]
Understanding of HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties [Preferred]
Intermediate medical terminology [Preferred]
Bilingual – English/Spanish [Preferred]

Education:

Associate [Required]

Field of Study:

in related field

Work Experience:

Lead or supervisory experience [Preferred]

Additional Information:

An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:
Associates degree AND 0+ years of experience OR
High School Grad or Equivalent AND 2+ years of experience.

Licenses and

Certifications:

Certified Healthcare Access Associate (CHAA) [Preferred]
Basic Life Support - CPR Cert (BLS) [Required]

Physical Requirements:

Physical Requirements -

Pay Range:

$39,975.50 - $74,354.40

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening
, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse:

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

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