Pharmacist Consultant – Call Center

Responsibilities

• Support disease management programs and physicians' care plans through drug therapy evaluation and consultation
• Evaluate members' prescription needs and therapies by reviewing medication histories
• Assess member compliance with treatment plans through direct contact with members and physicians
• Determine barriers to medication compliance and identify solutions
• Ensure members understand appropriate use of current prescriptions
• Review medications with physicians when therapies do not meet national standards
• Counsel physicians on alternative medications
• Serve as a clinical resource in disease management and other clinical areas

• BA/BS in Pharmacy and a minimum of 2 years of clinical experience, or an equivalent combination of education and experience
• Current unrestricted Pharmacist license in applicable state(s) required
• PharmD preferred
• Call center experience strongly preferred
• Computer skills
• Ability to work Monday through Friday, 12:00 PM–8:30 PM EST
• Must reside within commuting distance of a posting location unless an accommodation is granted

Demonstrates expertise in drug therapy evaluation and consultation, ensuring compliance with treatment plans and national standards. Provides clinical support in disease management while effectively communicating with physicians and members.

• Pharmacist License
• Clinical Experience
• Drug Therapy Evaluation
• Medication Compliance Assessment
• Call Center Experience

• Medication History Review
• Disease Management Support
• Alternative Medication Counseling
• Treatment Plan Evaluation
• Clinical Resource Provision

• Communication Skills
• Problem-Solving Skills
• Interpersonal Skills

• BA/BS in Pharmacy
• PharmD Preferred

• Drug Therapy
• Medication Compliance
• Clinical Experience
• National Standards
• Physician Consultation

• Computer Skills