Clinic Administrator

• Location 3201 1ST STREET,Emmetsburg, IA, ,United States
• Employee Type Full-Time 40 Hours/Week

Our Clinic Administrators play a vital role in advancing the mission of PACHS by providing strategic leadership, operational oversight, and administrative direction for our clinic services. As a Clinic Administrator, you will serve as a key member of the Senior Leadership Team, partnering with providers, clinical staff, and organizational leaders to ensure the delivery of exceptional patient care and the efficient operation of clinic services.

You will oversee daily clinic operations while helping drive growth, quality, financial performance, and regulatory compliance across outpatient services.

In this role, you will provide leadership for physicians, advanced practice providers, clinic staff, patient access teams, and scheduling functions. Responsibilities include overseeing clinic and registration operations, coordinating provider schedules and call coverage, supporting provider recruitment and onboarding, and fostering an environment focused on patient satisfaction and employee engagement. You will continually assess clinic workflows, identify opportunities for improvement, implement operational efficiencies, and support initiatives that enhance patient access and quality outcomes.

Your responsibilities include developing and maintaining departmental policies and procedures, ensuring compliance with Rural Health Clinic requirements and applicable state and federal regulations, and collaborating with leadership on strategic initiatives and organizational goals. You will review operational and financial reports, approve invoices, support provider evaluations, and align departmental resources to achieve key performance objectives. You will also serve as a resource for providers and staff regarding clinic systems, technology, and operational processes while helping lead change initiatives throughout the organization.

This role requires strong leadership, communication, organizational, and relationship-building skills. Candidates must possess the ability to effectively lead teams, manage multiple priorities, and maintain productive partnerships with providers, clinical staff, patients, and community stakeholders. A Bachelor's degree in Healthcare Administration, Nursing, Business Administration, or a related field is required, with a Master's degree preferred. Candidates should have at least three to five years of progressive supervisory experience in a rural health clinic or healthcare setting, along with a demonstrated ability to build successful relationships and lead high-performing teams.

The ideal candidate will have knowledge of healthcare operations, medical terminology, regulatory requirements, documentation standards, quality improvement principles, and clinic workflow management. Success in this role requires strong analytical skills, sound judgment, adaptability, and the ability to remain calm and effective in a fast-paced healthcare environment. A commitment to service excellence, patient-centered care, and continuous organizational improvement is essential.

Qualified candidates may be eligible for relocation assistance and bonus incentives.

These programs are designed to support your transition and reward your commitment to leadership excellence and advancing exceptional patient care.

PACHS offers a comprehensive and competitive benefits package designed to support your well-being, financial stability, and professional success.

• Two medical plan options (PPO and HDHP) with no-cost preventive care
• Employer HSA contributions for HDHP participants
• Dental insurance with 100% preventive coverage
• Vision coverage
• Discounted membership to the Arthur & Audrey Smith Wellness Center
• Employer-paid Basic Life and AD&D insurance
• Optional voluntary life insurance
• Employer-paid Short-Term Disability
• Employer-paid Long-Term Disability
• Voluntary Accident and Critical Illness coverage

• PTO begins accruing on your first day
• PTO cash-out program available up to four times per year
• Holiday Club payroll savings program

• Employee Assistance Program (EAP) offering 24/7 confidential counseling, financial coaching, legal support, and more.

Palo Alto County Health System is the healthcare hub of choice in Northwest Iowa, committed to delivering exceptional patient-centered care supported by a culture of teamwork, respect, and compassion. PACHS provides a…