Peer Navigator, Street Medicine; Las Vegas, NV

At Healthcare in Action, we serve patients experiencing homelessness through an innovative “street medicine” approach by contracting with Medicare and Medicaid health plans as well as hospitals and health systems. Street medicine entails using a medically equipped van to deliver medical care directly to people experiencing homelessness in locations such as parking lots, encampments, and parks. Healthcare in Action is launching its first-ever team in the Las Vegas area!

Come be a part of this award-winning organization whose mission is to improve the lives of people experiencing homelessness through quality holistic care. It is our vision that all people experiencing homelessness have access to quality healthcare that addresses their mental, social and physical health needs.

The Peer Navigator supports members who are experiencing/ are at risk of experiencing homeless with managing their own health in the Las Vegas, NV area. Assist in motivating behavioral changes in patients to improve health outcomes through education, peer support, housing & resource navigation, and the relaying of shared experiences. This position will work in the Las Vegas, NV area. This is a M-F, 8-5 position (full-time hours)

• Build rapport with members by communicating personal experiences with a goal of increasing the likelihood of positive behavior changes. Coach members to create and implement strategies that minimize risks associated with the identified common health conditions and behaviors. Connect members to appropriate programs to address barriers to care and to enhance compliance. Link members to local, county and state services/resources. Follow up with members and serve as a member advocate, delivering their medications and other supplies as needed.
  
  Conduct regular outreach to onsite patients at Nav Center as well as to offsite (as needed) patients to provide support for medical needs. Provide accompaniment and support to patients for their medical/dental/other appointments. Collaborate actively with staff of the Navigation Center as well as with HIA team members for care management of patients. Introduce tools to promote self-management & self-efficacy.
  
  Complete all required organization and health plan specific documentation in a timely fashion.
• Some examples include and are not limited to the following:
  Enter all patient touch points and encounter notes in HIA’s electronic health records system, member health risk, and update members’ Plan of Care after every street medicine encounter. Document all required information in the care management system during phone calls with members. Complete and submit a Monthly Audit Checklist assessment, individual care plans, and update member profiles in the Coordinated Entry System/HMIS.
  
  Schedule encounters based on member’s acuity level using the Healthcare in Action electronic health record system. Work under the supervision of a Social Worker to ensure proper escalation of cases and coordination of care. This position is a patient-facing role.
• Employees may be eligible for differential pay. We seek Rebels who are curious about AI and its power to transform how we operate and serve our members. Actively support the achievement of HIA’s Vision and Goals and particularly housing placement for unsheltered members. Other duties as assigned.

To ensure the health and safety of our members, if you are selected for this position, your job offer with HIA will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in…