Clinical Practice Manager

Are you a Clinical Practice Manager looking to work for an amazing organization by serving others and connecting with your co-workers?

Immanuel Pathways PACE® is seeking a Clinical Practice Manager to work at Pathways Central Iowa located at 7700 Hickman Road, Windsor Heights, IA 50324.

Pay will be based upon experience, certifications, skills and education.

• HEALTH:
  Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
• LIFE INSURANCE:
  Employer Paid Life Insurance
• TIME OFF:
  Paid Time Off - accruing from day one of employment, Floating Holidays, Paid Holidays, 8 hours of Volunteer Time Off per year
• RETIREMENT: 401K with employer match
• WELLNESS:
  Wellness Program and Employee Assistance Program
• GROWTH AND DEVELOPMENT:
  Advancement opportunities (as appropriate) - we look to grow from within our organization, Education Assistance Program - we invest up to $5,250 per year for education assistance paid up front
• Plus many more benefits!

The overall purpose of this job is to be responsible for the clinical services of Immanuel Pathways PACE Center including all nursing, clinic and in-home operations. Ensures high quality care in accordance with professional practice standards, cost effectiveness, and adherence to appropriate state and federal regulations. Manages the coordination of all clinical services provided to participants in the home, clinic, and participant center.

This includes, but is not limited to the provision of clinical care, participant satisfaction, timely responsiveness to care requests, administrative supervision of department staff, and problem solving issues that may arise. Facilitates communication with Pathways clinical departments, participants, family and/or caregivers, and vendors involved with participant care. Responsible for the oversight and management of the participant electronic health record compliance for all interactions, assessments and documentation.

Supports and lives out Immanuel's Mission and CHRIST Promises.

• Oversees the day-to-day operations of the departments related to clinical care.
• Responsible for the coordination of successful nursing home care and clinical operations utilizing his/her leadership to create a culture of excellence in the areas of mission and participant centered care.
• Works with the clinical team to continuously evaluate participant’s changing needs and make necessary adjustments to meet those needs.
• Attends meetings with assisted living/long-term care teams, contracted in-home service providers, and other specialty contractors to continue building strong relationships and to ensure compliance with contract requirements.
• Actively participates in the Quality Improvement program, including work groups, auditing and committee participation. Promotes a culture of excellence and continuous improvement.
• Supports coordination and management of participant care in all settings with particular emphasis on acute care and skilled care admissions.
• Proactively plans and implements systems that promote optimal participant care in the community and that prevent unnecessary acute and long term care utilization.
• Manages the participant grievance process within all responsible departments, reporting all major issues to the Quality Manager and Executive Director.
• Implements and monitors all operational and workflow changes within their responsible departments.
• Reviews, researches and approves all clinic and in-home services claims that deviate from established best practices. The goal is to ensure appropriate authorization processes are in place to…