Rewards Program Lead

Position: Total Rewards Program Lead
Location: Nevada

The Total Rewards Program Lead is responsible for the operational delivery, compliance, and continuous improvement of Bonterra’s benefits and leave programs across the United States and Canada. This role is the program owner and functional subject matter expert for benefits operations, ensuring accurate administration, regulatory compliance, and a consistent employee experience.

The position also supports compensation process and data governance, market survey participation, and Workday testing/auditing for Total Rewards processes, in alignment with the Total Rewards strategy set by the head of Total Rewards.
** BENEFITS, LEAVE OF ABSENCE & EMPLOYEE SUPPORT
** Serves as a primary point of contact for employee benefits and leave inquiries (and escalation point as needed), ensuring timely, professional resolution and a positive employee experience.

Oversees leave of absence programs across the US and Canada, including paid parental leave, FMLA, ADA accommodations coordination, disability-related leaves, and state/provincial-specific leaves, in coordination with third-party administrators and HR Business Partners; supports globalization/country expansion as the benefits SME for leave operations, vendor coordination, and process readiness.

Maintains operational procedures, documentation, and an annual cycle calendar for enrollments, open enrollment, leaves, and recurring benefits processes. Leads operational execution of benefits and leave programs and integrations; escalates strategy, policy, and exception decisions to the VP, Total Rewards & HR Operations. Ensures compliance with applicable benefits and leave regulations and requirements across the US and Canada, partnering with Legal/Payroll/HRIS to implement required changes.

Monitors legislative and regulatory updates impacting benefits and leave administration (US federal/state and Canada federal/provincial) and supports program adjustments as needed.

Manages monthly benefits billing, funding, and reconciliations; partners with Finance to research variances and resolve discrepancies.

Supports M&A and organizational changes by participating in benefits due diligence, analyzing integration requirements, and coordinating transitions across vendors and internal stakeholders.
** HRIS & COMPENSATION SUPPORT
** Acts as a functional SME for Workday Benefits/Absence (and related Total Rewards processes), partnering with HRIS on requirements, testing, audits, and data integrity. Supports compensation process/data governance through audits, documentation, and readiness activities in partnership with Total Rewards leadership.  Supports annual market survey participation and benchmarking activities, including data preparation, validation, and submissions in partnership with Total Rewards leadership. Develops and delivers clear benefits and leave communications (including onboarding and open enrollment materials) and serves as the benefits SME supporting globalization/country expansion through operational readiness, vendor/broker coordination, and employee communication support in partnership with cross-functional stakeholders (HR, Legal, Payroll, Finance).

** Required

Minimum Qualifications
** Minimum of seven years of progressive experience in benefits administration, leave management, compliance, and HRIS partnership.

Strong working knowledge of Workday Benefits and Compensation processes, related testing and auditing.  Proven knowledge of relevant US benefits/leave compliance frameworks (e.g., ACA, ERISA, HIPAA, COBRA, FMLA) and ability to partner on Canada/Global requirements as applicable.
** Preferred Qualifications
** Experience supporting Canada benefits administration (vendor coordination, enrollment operations, employee support) preferred. Experience supporting M&A benefits integrations, including retirement plan transitions and/or 401(k) mergers, strongly preferred. Experience supporting globalization/country expansion (via brokers/EOR/PEO partners) preferred. Experience supporting compensation survey participation or compensation data governance. Experience in a multi-state or high-growth remote first organization preferred.

For too long, the people…