HR Generalist; Payroll & Benefits

Clickstop is looking for top talent to join our Engagement Team as a Human Resource Generalist!

Are you someone who takes pride in getting the details right, keeping important processes moving, and making it easier for employees and managers to navigate HR? Join our award‑winning company and culture as a Human Resource Generalist and play an important role in delivering accurate, reliable, and responsive HR support across Clickstop.

This HR Generalist will have a particular focus on payroll, benefits administration, leave management, compliance, employee records, and HR systems. You'll help ensure the processes employees depend on are executed accurately and on time, while serving as a knowledgeable resource for employees and managers. This is a great opportunity for someone who enjoys detail‑oriented work but also wants to understand the bigger picture—how HR processes connect, where problems originate, and how systems can continually be improved.

• You'll exemplify, support, and reinforce Great Workplace Culture through commitment and aligned action with our mission and values.
  • We measure performance by looking at behaviors and results. As a member of our Engagement Team, you are expected to set and reinforce a high bar of excellence in performance.
• You'll help ensure payroll is accurate, timely, and dependable.
  • Execute accurate and timely payroll processing by reviewing employee and payroll information, coordinating changes, troubleshooting discrepancies, and partnering with employees, managers, and internal teams to resolve questions and prevent downstream issues.
• You'll support employees throughout their benefits experience.
  • Support benefits administration by coordinating enrollments, employee changes, qualifying life events, and open enrollment, while helping employees understand their benefits and partnering with providers and internal teams to resolve questions or issues.
• You'll help administer employee leave and other HR programs.
  • Coordinate employee leave processes by maintaining required documentation, guiding employees and managers through applicable policies and next steps, and ensuring related changes to payroll, benefits, employment status, and HR systems are accurately communicated and processed.
• You'll help maintain strong HR compliance practices.
  • Maintain HR compliance through accurate employee records, required documentation, employment eligibility processes, policy administration, reporting, and audits, while staying current on changing requirements and translating policies and regulations into consistent, practical HR processes.
• You'll be a trusted resource for employees and managers.
  • Serve as a trusted HR resource for employees and managers, answering day‑to‑day questions related to pay, benefits, leave, policies, HR systems, and other employee matters while using sound judgment to resolve issues independently or elevate when additional guidance is needed.
• You'll help us continuously improve how HR operates as a system.
  • Identify recurring errors, inefficiencies, unnecessary complexity, and weak handoffs, looking beyond the immediate task to understand root causes and improve processes, documentation, and systems to prevent future issues.

• Systems Thinking – HR Process Flow Awareness
  • Understand how HR processes connect.
  • Recognize how errors or missed steps can affect employees, managers, systems, and downstream processes.
  • Identify gaps in workflows and handoffs between HR, managers, and systems.
  • Look for opportunities to improve consistency across HR processes.
• Judgment & Decision-Making – Process + Policy Application
  • Apply HR policies and procedures accurately in day‑to‑day situations.
  • Determine when an issue can be handled…