Technical Writer

Overview

TTA is seeking an experienced Technical Writer to support an ERP update project. The ideal candidate will have a strong background in technical writing, instructional design experience, and the ability to create clear, step-by-step training materials and job aids. This role requires someone who can collaborate with SMEs, observe and analyze workflows, and translate procedures into user-friendly documentation.

• Interview SMEs and observe physical work for job/task analysis.
• Create step-by-step tutorials, job aids, and training materials.
• Read and interpret existing documentation and procedures.
• Redline and update procedures based on outlines and observations.
• Support the development of training content related to ERP systems.
• Use Microsoft Office tools and Teams to document and communicate effectively.
• Collaborate with internal teams to ensure accuracy and usability of materials.

• Proven experience as a Technical Writer, with experience creating job aids and training materials.
• Ability to conduct job/task analyses and interview SMEs effectively.
• Familiarity with Microsoft Office and Teams for documentation and collaboration.
• Strong written and verbal communication skills.
• Self‑starter capable of working independently while collaborating with teams.
• Instructional design experience or comfort with training development.

• Experience supporting ERP or similar enterprise system implementations.
• Ability to work on‑site multiple days per week if needed.
• Familiarity with reviewing and redlining procedures and documentation.

• Engagement type:
  Agile talent, up to 40 hours per week.
• Start timeframe:
  Mid‑February (flexible if needed).
• Duration:
  Through the end of the year.
• Audience:
  Employees using the ERP system.
• Location:
  
  Story City, IA or Columbus, WS; primarily on‑site preferred, virtual option available if necessary.
• Background check may be requested.

• Include a brief statement outlining your technical writing and ERP support experience.
• Provide examples of job aids, training materials, or instructional content you have developed (if available).