IT Help Desk Technician - Vegas
Listed on 2026-05-19
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IT/Tech
IT Support, Technical Support, Systems Administrator
Client Support and Operations Specialist
Location:
Las Vegas
Mon-Fri 11:00am - 8:00pm. In-office only. No remote opportunities. What You’ll Do
- Provide first-tier technical support for computer and network hardware
- Assist with managed services technologies including firewalls, servers, and routers
- Help implement new client installations and conversion projects
- Support Microsoft Windows Server and Desktop environments
- Assist with network projects such as domain migrations and firewall installs
- Perform routine system maintenance and administrative tasks
- Collaborate with internal teams to ensure exceptional client service
- High School Diploma, GED, or equivalent experience
- 1–2 years of IT or technical support experience preferred
- Knowledge of networking fundamentals (TCP/IP, subnetting, routing)
- Experience with Windows 10/11 and Windows Server environments
- Familiarity with Active Directory and Exchange administration
- Strong troubleshooting and documentation skills
- Excellent communication and client service abilities
- Attention to detail and ability to handle confidential information
- Valid driver’s license with insurable driving record
- Ability to travel to client sites when needed
At CU
* Answers, you’ll work alongside a collaborative team that supports credit unions across the country while growing your skills in networking, infrastructure, and client technology support.
CU
* Answers operates in a professional office building setting. Some job assignments at CU
* Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CU
* Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.
This job description is not intended to be, nor should be construed as a contract for employment. CU
* Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU
* Answers has defined this position to be.
CU
* Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CU
* Answers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CU
* Answers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship.
CU
* Answers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service. CU
* Answers is an Equal Opportunity Employer.
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