IT Help Desk Specialist: Tier I Support & End-User Tech
Job in
Nevada, Story County, Iowa, 50201, USA
Listed on 2026-05-22
Listing for:
Connections Housing
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Connections Housing is seeking an IT Help Desk Specialist/Tier I Support to provide exceptional customer service and technical support for our employees in Nevada, Iowa. The role involves addressing Tier I IT-related issues, documenting resolutions, supporting hardware and software deployments, and assisting with equipment configuration.
The ideal candidate will have a strong understanding of Windows operating systems and Microsoft 365, with a focus on customer support. We offer a full-time position with benefits including 401K, major medical, dental, and vision insurance.
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