Desktop Support
Job in
Nevada, Story County, Iowa, 50201, USA
Listed on 2026-05-31
Listing for:
GTN Technical Staffing
Full Time
position Listed on 2026-05-31
Job specializations:
-
IT/Tech
IT Support, Desktop Support, Technical Support, Hardware Engineer
Job Description & How to Apply Below
Desktop Support
This is a long-term contract position that requires you to be on site in Las Vegas.
You will get to:- Provide technical assistance and support computer systems, software, and hardware
- IMACs: installs, moves, adds and changes
- Monitor desktop and network equipment inventory
- Handle preventive maintenance on hardware
- Troubleshoot, diagnose, and resolve technical hardware and software issues for laptops, desktops, and mobile phones
- White‑glove service for senior executive support
- Help with relocation and other facility
- Train users on new systems and applications as needed
- 6+ months in large, preferably enterprise environment
- Familiarity with common computer systems, mobile devices, and other tech products
- Enjoys and skilled at basic troubleshooting of hardware and software issues
- Knowledgeable in O365, Win
10, SCCM and Trend Micro - Must be customer-facing with strong English skills, written and verbal
- Basic knowledge of Networking fundamentals/protocols ( DHCP, TCP/IP, LAN, WAN )
- Possesses the ability to test hardware and peripherals and replace parts and components
- Bachelors degree
- A+ Training and/or Certification
- MCP Certification
- Self-directed and able to prioritize urgent issues
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