Chief Technology Officer

Company Description

Nexigen is one of the Cincinnati area’s largest IT services and cybersecurity firms, delivering enterprise‑grade IT capabilities to small and medium‑sized businesses. Since 2003, the company has built a reputation for deep technical expertise, responsive customer service, and solutions that are tailored to each client’s needs. A team of 50+ in‑house technical professionals provides support 24/7/365, ensuring reliability and continuity for customers.

Nexigen focuses on technology that works the way clients expect, emphasizing security, performance, and long‑term partnership. Candidates joining Nexigen can expect a collaborative environment that values innovation, accountability, and customer success.

The CTO is responsible for ensuring that Nexigen’s architecture, processes, and people mature together. This includes designing systems where automation governs lifecycle operations; developing technical leaders and delivery capacity; establishing repeatable processes; and advising customers at an executive level through structured vCTO engagement. The CTO will also be responsible for ensuring alignment to Nexigen’s technical policies from a compliance standpoint.

This is a senior, hands‑on leadership role for someone who can operate simultaneously as architect, executive advisor, organizational builder, and external technical authority.

• Senior technical leadership experience (CTO, VP Engineering, Head of Architecture, or equivalent), ideally within an MSP, integrator, or technology services firm.
• Deep hands‑on experience with Microsoft ecosystems, cloud, identity, and security.
• Strong background in networking, firewalls, cloud connectivity, and systems architecture.
• Demonstrated experience designing and operating automation at scale.
• Proven ability to lead delivery organizations and executive‑level advisory conversations.
• Exceptional written, visual, and verbal communication skills.
• Minimum bachelor’s degree in an Information Technology field.
• Ability to transport to and from work sites.
• Diagnosis skills of technical issues.
• Ability to multi‑task and adapt to changes quickly.
• Technical awareness: ability to match resources to technical issues appropriately.
• Service awareness of all organization’s key IT services for which support is being provided.
• Understanding of support tools, techniques, and how technology is used to provide IT services.
• Self‑motivated with the ability to work in a fast‑moving environment.
• Typing skills to ensure quick and accurate entry of service request details which requires finger and wrist dexterity in a repetitive motion.
• Must be able to remain in a stationary position 80% of your working day.
• The person in this position needs to occasionally move about inside the office and up and down stairs to access hardware storage rooms, office machinery, etc.
• Constantly positions self to maintain computers in the lab, including under the desks and in the server closet.
• The person in this position frequently communicates with co‑workers, clients and contractors and must be able to exchange accurate information in these situations.
• Must be able to detect and/or recognize software, hardware and operating systems on or used to operate computers.

For more details about this role please reach out to