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Hybrid Client Support Analyst — IT Helpdesk
Job in
Lincoln Center, Adams County, Iowa, USA
Listed on 2026-08-22
Listing for:
Nashville Public Radio
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Nelnet Inc. seeks a Client Support Analyst to be the first point of contact for clients, handling non-complex tech/service issues with courteous service and timely resolutions. The role emphasizes customer relationships and escalation when needed.
The position offers a hybrid schedule within 30 miles of an office, with in-office presence three days per week. Candidates should have a high school diploma (associate degree IT preferred) and 2+ years in support or helpdesk, plus experience with
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