M365 Engineer - Modern Workplace

Location: Lincoln Center

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you’re part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The M365 Engineer
- Modern Workplace implements, administers, and supports business-focused Microsoft 365 services across SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot. This role partners with business and technical teams to deliver secure, reliable, well-governed collaboration, automation, analytics, and AI-enabled workplace solutions. The engineer serves as an escalation point for complex incidents and service requests, supports platform governance and adoption, and maintains documentation, standards, and automation to improve operational efficiency.

Job Description

This position offers a hybrid work option. Nelnet values flexibility and understands the importance of work-life integration. Our hybrid work environment allows associates within 30 miles of an office to work remotely for part of the week, while also fostering collaboration and team connection through in-office presence.

Please note that we are unable to provide visa sponsorship for this position. To be considered, candidates must already be authorized to work in the United States without the need for current or future sponsorship as security clearance is required.

JOB RESPONSIBILITIES:

Modern Workplace Platform Administration & Governance:

Administer and support SharePoint Online, Microsoft Viva, Power Platform, Microsoft Fabric, Azure services, and Copilot capabilities with an emphasis on governance, lifecycle management, reliability, and service health.

SharePoint Online & Content

Collaboration:

Support collaboration sites, content management, permissions, site architecture, document management, adoption, and information governance practices across SharePoint Online and related Microsoft 365 workloads.

Business Enablement & Low-Code Solutions:

Partner with business stakeholders to identify automation, workflow, reporting, and digital transformation opportunities using Power Apps, Power Automate, Power BI, Copilot Studio, and related platform capabilities.

Microsoft Fabric & Analytics Support:

Support Fabric and Power BI administration activities that enable data integration, dataflows, reporting, business intelligence, and analytics use cases in alignment with organizational governance standards.

Azure Services Management:

Administer Azure services that support Modern Workplace solutions, including subscriptions, resource groups, storage accounts, serverless services, application integrations, automation, and operational governance outside of Entra .

Copilot Readiness & Adoption:

Support Copilot for Microsoft 365 readiness, governance, adoption, communication, end-user enablement, and related operational processes.

Integration & Automation:

Automate administrative and operational tasks using Power Shell, Microsoft Graph, Power Platform automation, Azure Automation, Azure Functions, Logic Apps, REST APIs, JSON, webhooks, and other scripting or integration technologies as appropriate.

Security, Compliance & Change Management:

Partner with security, compliance, infrastructure, networking, and service desk teams to maintain a secure, stable, and compliant environment while supporting change management, release planning, DLP, retention, access controls, and platform governance activities.

Escalation, Documentation & Knowledge Transfer:

Serve as an escalation point for complex Microsoft 365 incidents and service requests; develop and maintain technical documentation, runbooks, standards, operational procedures, training materials,…