Manager, Learning Solutions

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work. At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life.

The Manager, Learning Solutions oversees the design, development, and delivery of company learning solutions while actively contributing to content creation. Manages a cross-functional team, ensuring programs are high-impact, business-aligned, and performance-driven. Balances strategic leadership and design responsibilities to model best practices, elevate standards, and mentor team members. Leads the vision for instructional design, manages resources, establishes governance standards, and ensures deliverables are scalable, brand-aligned, and culture-embedded.

Delivers high-quality, performance-focused learning products, optimized design processes, and learner experiences that drive capability, reinforce organizational priorities, and empower leaders to drive skill development.

Responsibilities:

Directs the vision for instructional design and content development. Establishes governance frameworks, standards, and processes to ensure solutions are scalable, consistent, and compliant. Partners with leaders to align solutions with business priorities and organizational strategy. May provide design input or content contributions to reinforce standards and mentor team members. Ensures high standards in authoring tools and LMS publishing, validating SCORM/xAPI compliance through governance processes.

Oversees end-to-end instructional design projects, including scoping, prioritization, resourcing, capacity planning, and risk management. Assigns resources to ensure highest and best use of team skills. Leads governance processes and version control to maintain accuracy and compliance. Ensures timely delivery of projects with measurable business impact. Analyzes learner data, adoption metrics, and ROI analytics into executive dashboards and recommendations.

Collaborates closely with peer managers to align strategy, streamline workflows, and strengthen company-wide learning impact. Serves as a liaison with various internal departments (e.g., Marketing, Communications, IT, HR, and Legal) to ensure learning solutions reflect brand, compliance requirements, and organizational alignment. Builds trusted relationships with business leaders and may facilitate knowledge transfer or train-the-trainer sessions for stakeholders to support program adoption.

Provides direct supervision, coaching, and career development for team members responsible for instructional design, editing, and technical writing. Creates succession strategies and growth opportunities that strengthen enterprise learning capabilities. Fosters a collaborative, high-performance team culture focused on accountability, innovation, and continuous improvement.

Manages budgets, vendor contracts, and software licensing to ensure cost efficiency and sustainability. Negotiates with vendors and external partners to secure competitive pricing, favorable terms, and high-quality service delivery. Tracks and reports performance metrics, including adoption, ROI, engagement, and cost savings, delivering executive-level updates to demonstrate impact. Continuously researches and integrates new learning methodologies, technologies, and design trends (e.g., AI, microlearning, digital enablement) to future-proof solutions and maintain competitive advantage.

Requirements:

Bachelor’s degree in Instructional Design, Organizational Development, Communications, Education, or…