Data Center Technical IT

Job Title:

Data Center Technical IT 2

West Des Moines, IA

$26.00/hr.

- $29.00/hr.

• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance.
• Follows procedures to communicate, report, and elevate incidents to appropriate Datacenter Technician Leads.

• High school diploma, GED, or equivalent
• Basic knowledge of computer hardware, servers, and components.
• 1+ year(s) experience supporting IT equipment or related technology.
• Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word). Flexibility to work non-standard business hours that may include weekends and/or holidays.
• Previous datacenter experience a plus

• Monitor the system for equipment failure or errors in performance.
• Respond to program error messages by finding and correcting problems or terminating the program.
• Help programmers and systems analysts test and debug new programs.
• Operate spreadsheet programs and other types of software to load and manipulate data and to produce reports

• Associate's degree in computer programming or equivalent training required.
• 2-4 years’ experience required.
• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
• Basic ability to work independently and manage one’s time

• Opportunity to work on one of the biggest video games in the world, making a direct impact in the studio.
• Engage in a dynamic environment that fosters innovation and continuous improvement.
• Collaborate with a talented, diverse team of professionals committed to excellence.
• Gain valuable experience managing high-profile web projects and platform enhancements.
• Work in a flexible, supportive environment that values your contributions and growth.

P.S:
No Third Party or C2C