Demand Lead - Europe

Strategic Demand Planning Leader

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world's biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

You'll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You'll help change how goods get to market and contribute to global sustainability. You'll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

We're looking for a strategic and data-driven leader to drive Demand Planning across Europe, orchestrating a complex, multi-country environment and shaping the future of demand-led decision making s is a high-impact role responsible for creating a single, forward-looking and fact-based demand view across Europe, enabling aligned commercial, supply chain, and financial decisions while accelerating transformation through data, analytics, and planning excellence.

Reporting into senior leadership, you will act as a key business partner across Commercial, Supply Chain, and Finance, connecting stakeholders and driving standardisation, governance, and performance across the end-to-end planning cycle.

Key Responsibilities May Include:

• Review, design, and enhance business planning processes in partnership with Commercial, Finance, and Supply Chain teams to improve operational efficiency and decision-making.
• Lead the development and deployment of the S&OP agenda, advancing the organization towards Integrated Business Planning (IBP) for a seamless and efficient planning process.
• Benchmark and implement new technologies and tools that enhance IBP processes, driving improvements in customer fulfilment, cost management, inventory control, and operational safety.
• Establish and govern IBP and demand planning policies, procedures, and guidelines to ensure consistency, accuracy, and standardization across the business.
• Collaborate with senior leaders to align strategies and define key metrics such as on-time delivery, capacity utilization, and working capital to drive performance improvements.
• Act as the subject matter expert for IBP, working across departments to foster a culture of continuous improvement and planning process optimization.
• Design integrated, data-driven planning methodologies that address capacity modelling and the needs of multiple business functions.
• Provide thought leadership and guide change management efforts to continuously improve planning strategies and business outcomes.

• Define and execute the European Demand Planning strategy, aligned to business growth and performance objectives
• Own and orchestrate the single source of truth for demand across Europe, proactively highlighting risks, opportunities, and trade-offs
• Drive end-to-end demand performance, improving forecast accuracy, reducing bias, and enabling better decision making
• Lead scenario planning and demand-led decision support, stress-testing assumptions in a dynamic market environment
• Establish and embed standardised S&OP / S&OE processes, governance, and ways of working across multiple countries
• Accelerate data-driven planning excellence, leveraging tools, analytics, and market insights
• Facilitate and own the European Demand Review, ensuring alignment across issues, collections, and commercial outlook
• Act as the E2E connector, influencing stakeholders across Commercial, Retail, Supply Chain, and Finance
• Build and develop demand planning capability, strengthening skills, accountability, and mindset across teams

• Pan-European scope across multiple countries and markets
• Leadership of a team of ~9 FTE
• Direct impact on revenue, margin, service levels, and asset productivity
• Ownership of forecast accuracy, bias reduction, and demand planning effectiveness