Operations Director
Job in
Hiawatha, Linn County, Iowa, 52233, USA
Listed on 2026-02-17
Listing for:
Auto Group
Full Time
position Listed on 2026-02-17
Job specializations:
-
Management
General Management, Operations Manager, Program / Project Manager
Job Description & How to Apply Below
Location: Hiawatha
VOTED 'BEST DEALERSHIPS TO WORK FOR' 12 TIMES!
OUR COMPANY IS GROWINGATA RAPID RATE!
The Fixed Operations Director will be responsible for maximizing Customer Satisfaction, Employee Satisfaction, and Fixed Operations profitability. This position will be responsible for making high-quality decisions and leading by example.
The director will also focus on the safety of Service & Parts, ensuring that each department is compliant with workplace rules and regulations.
- Hold staff accountable to Service and Parts processes
- Ensure CSI is above national average
- Review and make decisions based off Service & Parts Reports
- Ensure compliance of workplace rules and regulations
- Review productivity metrics
- Review Parts pricing and matrix
- Read and understand financialsof Service & Parts
- Grow the Fixed Operations team
- Leadand develop staff
- Hire, onboard, and retain staff
- Review receivables
- Evaluate performance, recognize accomplishments, and hold 1 on 1 meetings with staff
- Work with managers from all departments on a daily basis
- Minimum of High School degree or equivalent
- Valid driver's license
- 3 years in Automotive Service Department and/or Parts Department required
- 1 year of supervisory experience
- Health,Dental & Life Insurance
- 401k
- 3 National Holiday celebrations per month
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