Sr. Manager, Asset Protection

Job Overview

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

• Manage Asset Protection operations in a high-volume Supply Chain Distribution Center to support company profit objectives and customer service goals.
• Enforce company and asset protection policies to protect and monitor assets, alarms, property, employees, and visitors.
• Communicate shortage/asset protection issues to Facility management and Supervisors, recommending solutions as needed.
• Develop and manage direct reports for individual growth and performance excellence while maintaining a Succession Plan.
• Ensure consistent, thorough, and timely communication with subordinates, peers, and facility/AP senior management.
• Communicate with facility management and Supply Chain Asset Protection on shortage and security issues, providing recommendations.
• Develop and execute shortage strategies to positively impact inventory accuracy, shortage results, and sales.
• Identify causes of shortage, investigating possible internal and/or external dishonest activity.
• Ensure the security and accuracy of trailers moving in and out of the facility.
• Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.
• Assist in budget development, manage to goals, and make adjustments as needed.
• Ensure departments meet or exceed performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan.
• Maintain standards for compliance with Supply Chain Asset Protection, Macy’s Internal Audits, and legal requirements.
• Ensure proper operation of all Asset Protection-related systems, including alarms, CCTV, trailer management, identification (if applicable), computer equipment, and physical security.
• Conduct Asset Protection Risk Analysis and complete Capital Projects as needed.
• Review analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives.
• Implement and maintain all Macy’s Supply Chain Asset Protection Policies and Procedures.
• Support coordination with local/municipal, state/provincial, federal law enforcement agencies, and government agencies on criminal cases and/or governmental compliance issues.
• Lead projects to create or review processes, policies, technologies, and identify cost savings opportunities.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Communication and

Collaboration:

Effectively communicate shortage/asset protection issues to Facility management and Supervisors, maintaining consistent communication with all stakeholders.

Leadership and Succession Planning: Develop and manage direct reports, fostering individual growth and performance excellence while maintaining a Succession Plan.

Inventory Management: Develop and execute shortage strategies to positively impact inventory accuracy, shortage results, and sales.

Operational Oversight: Manage Asset Protection operations, including staff communications, balancing, work assignments, scheduling, processing, throughput levels, and standards.

Budget Management: Assist in budget development, manage to goals, and make adjustments as needed.

Compliance and

Risk Management:

Maintain standards for compliance with Supply Chain Asset Protection, Macy’s Internal Audits, and legal requirements.

Analytical Skills and Project Leadership: Review analysis of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives. Lead projects for process improvement and…