Hybrid Access Manager

Location: Nevada

## Hybrid Access Manager Apply locations:
Las Vegas, NV:
Phoenix, AZ:
Portland, OR:
Denver, CO:
San Diego, CAtime type:
Full time posted on:
Posted Todayjob requisition :
JR36276

Inizio Engage partners with Zevra Therapeutics to support a therapy for a rare disease, through our expertise across Commercial, Patient Solutions, and Medical Affairs.

The Hybrid Virtual Access and Reimbursement Manager (ARM) partners with healthcare providers and their staff to support patient access to MIPLYFFA. This role provides education on benefit coverage, prior authorizations, payer policies, and affordability programs while helping navigate the patient journey to prescription fulfillment. The ARM maintains a strong understanding of the payer landscape and may conduct in-person HCP office visits based on business needs.
** Why You’ll Love Working Here
** We believe great people deserve great support—at work and beyond. That’s why we offer a rewards experience designed to help you thrive personally, professionally, and financially:
* Competitive pay that recognizes your experience, expertise, and impact
* Comprehensive benefits including medical, dental, and vision coverage; accrued paid time off; 401(k) with company match; disability and life insurance; and paid maternity and paternity leave
* Company-paid holidays so you can rest, recharge, and focus on what matters most
* Recognition programs, contests, and awards that celebrate your contributions
* Continuous growth opportunities through learning, leadership development, and career advancement support
* A collaborative culture where your ideas are valued and your work makes a difference

We’re also proud to be recognized for creating an exceptional employee experience:
* Best Place to Work in Bio Pharma — 2022, 2023, 2025
* Certified Great Place to Work — 2021, 2023, 2025, 2026

Learn more:
** What will you be doing?
*** Engage healthcare providers and appropriate office staff to educate on access to prescribed treatments within the specialty pharmacy and HUB channel, including addressing questions about initial access, insurance approval and reauthorizations pertaining to the initiation of product.
* Educate HCP office staff about prior authorization & appeals process, how to access related forms, and high-level information about submission procedures and reauthorization requirements.
* Work compliantly and proactively to identify and resolve patient access and reimbursement issues, within assigned geography. Assigned geography may be adjusted based on zone and national volume.
* Provide appropriate factual process information to HCP office utilizing Personal Health Information (PHI), with appropriate patient consent.
* Serve as reimbursement expert for patient support services team for assigned geography/plans.
* Utilize approved resources and call guides/FAQs to provide education and answer questions as needed.
* Conduct ongoing payer policy reviews and contribute local, regional and national policy insights to Field Access Managers and client leadership.
* Virtually manage assigned accounts and align with Field Access and Reimbursement team, sales teams as well as specialty pharmacy and HUB team on ongoing support needs.
* Document call details with attention to data integrity to ensure compliance with program policies and business rules.
* Navigate CRM platform in daily interactions and learn internal team processes (when available).
* Maintain confidentiality of Patient Health Information (PHI) and act in compliance with all laws, regulations, and company policies.
* Triage appropriate escalations to the Field Access Manager team in accordance with the program design and business rules.
* Comply, take, and attend all required training.
* Adhere to all Inizio and client policies, procedures, business rules, and call guides, as well as applicable laws.
** What do you need for this position?
*** Bachelor's Degree or equivalent work experience
* Proven success operating in a virtual environment
* 2+ years of relevant experience in – reimbursement and patient access, market access, specialty pharmacy, or physician/system account management.
* Experience engaging HCP staff in a support role to…