General Manager

General Manager – BODY
20 Cascade

We’re looking for a driven, hands‑on leader to take the reins at BODY
20 Cascade. As General Manager, you’ll own the studio’s overall performance—leading a high-performing team, growing revenue and memberships, and ensuring every aspect of the BODY
20 experience meets our gold standard.

• $50,000–$60,000 base + bonus

Full‑Time (40+ hours/week)

• Sales & Membership Growth
  • Drive membership sales and conversions through lead management, consultations, and relationship building.
  • Achieve and exceed monthly and quarterly sales goals—including membership, retail sales, and retention.
  • Lead and coach the team on effective sales processes, lead nurturing, and delivering compelling in‑studio experiences.
  • Create, manage, and execute local marketing plans, community events, and outreach strategies to drive consistent organic lead flow.
  • Develop strategic partnerships with local businesses, wellness providers, and influencers to expand brand reach.
• Leadership & Team Development
  • Hire, train, develop, and retain a team of Sales Associates and Coaches who embody the BODY
    20 mission.
  • Foster a high‑performance culture focused on collaboration, accountability, positivity, and continuous growth.
  • Conduct regular team meetings, performance reviews, and ongoing coaching sessions to drive team development and engagement.
  • Lead by example in all aspects—from daily lead follow‑up to member engagement to representing the brand locally.
• Operations & Studio Management
  • Oversee daily studio operations including scheduling, payroll, inventory, member service, equipment management, and facility cleanliness.
  • Ensure an exceptional member experience through smooth check‑ins, personalized service, issue resolution, and consistent communication.
  • Manage studio P&L performance, budgeting, reporting, and expense control to meet financial goals.
  • Maintain compliance with operational standards, policies, and studio systems.
• Member Experience & Community Building
  • Build a thriving studio community by engaging with members, celebrating milestones, and creating a strong sense of belonging.
  • Organize and host events, workshops, and local initiatives to strengthen client relationships and enhance brand loyalty.
  • Develop referral strategies and loyalty programs to maximize retention and organic growth.
• What Success Looks Like
  • Consistently meet or exceed studio sales, revenue, and retention goals.
  • Build a strong, motivated team that delivers an exceptional member experience.
  • Create a vibrant community that members are excited to be a part of.
  • Grow the BODY
    20 brand presence in the local market through grassroots marketing and partnerships.
  • Maintain a high standard of operational excellence across all studio functions.

• 2+ years of management experience in fitness, retail, hospitality, or a customer‑facing industry (Boutique Fitness strongly preferred).
• 2+ years of proven sales leadership experience with a demonstrated ability to hit and exceed goals.
• Strong leadership, coaching, and team development skills.
• Excellent communication, organization, and problem‑solving abilities.
• Passion for health, wellness, fitness, and helping others transform their lives.
• Entrepreneurial spirit with a results‑driven, proactive approach.
• Proficiency in CRM, POS, and studio management software systems (preferred).

• Competitive base salary + aggressive bonus potential
• Free BODY
  20 EMS Training Sessions
• Paid Time Off (PTO)
• Benefit options available
• Growth opportunities within a rapidly expanding brand
• Fun, supportive, and empowering company culture
• Chance to make a real impact—on your career, your team, and your community

If you’re passionate about fitness, love leadership, and are ready to grow with an innovative brand, apply today!