Team Leader, Management

Description The Team Leader is directly responsible to the Residential Manager, Director of Member Services, and the Executive Director.

This is a full-time supervisory position. The primary duties include the daily management of residential operations including compliance with all state and federal laws, supervising staff, working assigned shifts, and overseeing the care of the individuals, and the properties of the agency.

• Assure that all requirements are being met in accordance with all licensing and governing entities.
• Perform interviews and complete agency paperwork for hiring new staff.
• Responsible for direct supervision of staff.
• Responsible to implement and monitor training of introductory staff, including completion of training objectives.
• Responsible for disciplining staff when performance falls below standards, up to and including termination.
• Responsible for evaluating staff in accordance with agency policies.
• Responsible for scheduling staff hours to ensure all individuals’ needs are met and budgeted hours are maintained.
• Responsible to work on-site or with individuals served as-needed and assigned.
• Responsible for managing all complaints/grievances presented by staff/persons served.
• Oversee safety and security of staff, persons served, and agency properties.
• Responsible to act as a liaison with the Residential Manager and the Director of Member Services as it pertains to all operations and daily routines.
• Ensure all staff consistently train, teach, and assist individuals served as outlined in their Person-Centered Plan.
• Responsible for orientation of new residents and to assist with the completion of skills assessments.
• Responsible for communicating all pertinent information to the Residential Manager and/or the individual’s assigned Program Coordinator to ensure quality care.
• As requested, assist with reading and auditing documentation and data collection per person served to ensure that it has been completed in accordance with agency policies and Medicaid rules and regulations.
• As requested, attend individual’s annual staffing and share pertinent information regarding the person receiving services.
• Work with Residential Manager to maintaining expenditures at reasonable levels and obtain approval for purchases in accordance with established policies.
• Responsible for chairing staff meetings and scheduling staff to attend any needed training sessions.
• Remain informed of all programming and administrative information by attending all required meetings and training and by reading and sharing any pertinent information.
• As assigned, assist with supervising and monitoring the finances of individuals served.
• Responsible for supervising daily care of individuals served to ensure quality care.
• Responsible for coordinating health care for individuals served to ensure quality care.
• Responsible for serving on agency committees as assigned by Residential Manager and the Director of Member Services.
• Verify accuracy and compute totals of chore sheets and reimbursement forms.
• Responsible for verifying and approving staff time worked on the Paylocity timekeeping system.
• Complete monthly census for client billing.
• As requested, assist with the completion of all Social Security and DHS paperwork as needed to maintain individual’s eligibility for services.
• Assist individuals receiving services with their activities of daily living, such as, but not limited to, meal preparation, laundry, housekeeping, toileting, and bathing.
• All other duties as assigned by the Residential Manager, the Director of Member Services, and the Executive Director.

• Nishna Productions Inc. exists to serve the needs of persons with disabilities. At times these people have behavior disorders that may result in the display…