Count and Technician Manager
Listed on 2026-09-16
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Management
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Entertainment & Gaming
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Count and Technician ManagerFull Time Non-Safety Sensitive Tama, IA, US
4 days ago Requisition
Start Rate: $DOQ (Dependent on Qualifications)
Full-time opportunity available! Full-time position offers generous benefit package including Health Plan (Medical, Dental, and Vision), PTO, Holiday Pay, 401(k) Retirement Savings Plan, Weekly Pay and much more!
Job SummaryManages Soft Count/Drop Team activity and the maintenance of count & dispense equipment. Responsible with overseeing compliance with and implementation of established policies and procedures, and accuracy and accountability of Casino assets and reports.
- Safeguard and account for the assets of the owners.
- Responsible for monitoring and suggesting when equipment needs replaced.
- Maintains confidentiality on all internal departmental matters, correspondence, and proprietary data.
- Develops, documents, and implements procedures and controls over the Soft Count/Drop Team’s functions.
- Ensures Department personnel comply with policies and procedures required by the department, the company, the Sac & Fox Gaming Commission, and the National Indian Gaming Commission.
- Ensures that staff is properly trained in existing and new procedures.
- Monitor and address mutual respect and interaction between co-workers.
- Communicates and networks effectively with management, staff, other departments,and outside representatives in order to maintain a productive and effective department operation.
- Maintain and verify proper functioning of count and dispense equipment including those used in Soft Count, the Cage and kiosks and their related components and support systems.
- Maintain and track inventory of replacement parts for equipment used.
- Knowledge of schematic drawings and application of warranty provisions if applicable.
- Knowledge of functionality and proper use of all diagnostic and test equipment.
- Monitor the casino environment and follow established safety procedures to provide for the safety of guests and co-workers.
- Work respectfully and effectively as part of the company team to ensure guest satisfaction, asset protection, and co-worker respect.
Job Duties
- Familiarizes self with casino minimum internal control standards in order to obtain full knowledge and understanding of these procedures.
- Attends all required meetings and training sessions.
- This position has signatory authority for machine access keys, drop access keys, and short pay authorizations.
- Report to work on time and as required in professional attire, display a high level of personal cleanliness, and follow personal appearance standards.
- Performs other job-related duties as assigned.
This position will have the authority to; make decisions necessary for carrying out the above listed job duties, hire, terminate, promote, demote, transfer, provide training opportunities, recommend merit increases, evaluate performance, create and adjust performance standards, create and/or delegate staff scheduling and invoke disciplinary action. This position may have other supervisory authority assigned as necessary through management. This position has the authority, through proper channels, to procure supplies and or equipment needed for the operation of the department.
This position directly supervises the Soft Count Supervisor and Finance Technician.
May be exposed to loud and continual noise levels and a smoke filled environment. Some lifting up to 150 pounds may be required. Requires considerable standing and walking along with use of hands, wrists, arms, fingers, as well as…
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