Quality Technician

Quality Technician I

Location:

Keosauqua, IA, US, 52565

Work Arrangement:
Onsite

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as Hill Phoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer‑centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

Job Title: Quality Technician I

FLSA Status: Hourly / Non‑Exempt

Department: Quality

Supervisor: Quality Supervisor

Shift: 1st

The Quality Technician analyzes quality problems to identify root causes and implement corrective action. Quality may also take proactive measures, such as developing and implementing continuous improvement programs covering production processes and quality management systems. Also oversees the calibration of the inspection and test equipment ensuring the calibration meets the requirements under ISO 17025, conducts process audit to the inspection and test equipment and conduct the verification of the calibration.

• Full understanding of the requirements specified in the Job Reports and ensure that all the requirements specified are meet.
• Address customer concerns and provide solutions
• Educate production team on quality control issues and work with departmental managers to improve overall company safety and product quality.
• Assist with process checklists and coordinate quality inspections with departmental managers / team leads.
• Conduct dimensional and visual inspection of all cases prior to shipment to ensure they meet the customers specifications.
• Conduct inspection that refrigeration components are correct and measurements of cases in process stage are correct before they are moved to final assembly.
• Create corrective actions to ensure that products meet required specifications.
• Ensure that all the issues and defects found during production are recorded and entered into the data base.
• Create and understand quality charts (pareto and process control “SPC”).
• Conduct process audits to ensure that production methods, machinery, and raw materials are in compliance with standards.
• Use inspection and test equipment as: tape measurement, caliper, Inficon leak tester, Hipot stand tester, Posi Test‑paint thickness.
• Support end of the line testing of the cases:
  Remote, Hot case, Self‑contained, Solo Chill

• High school diploma/GED
• Minimum of two (2) years’ experience in a manufacturing environment.
• Demonstrated proficiency with MS Office to include Word, Excel, and Power Point

• Ability to read blueprints, wiring diagrams, and other technical drawings.
• Basic understanding of raw materials and the manufacturing process.
• One (1) year experience in a relevant quality role (i.e. Quality Inspector, Quality Technician).
• Ability to use inspection and test equipment to include, but not limited to, tape measures, calipers, Inficon leak tester, Hipot stand tester, and Posi Test‑paint thickness.

• Team oriented – values the synergy of a team and operates as a team player
• Effectively collaborates, engages others in discussion and is hands‑on in problem solving
• A fast learner - able to quickly come up to speed on business processes to manage and serve the needs of the organization
• Strong attention to detail
• Can‑do attitude, committed to finding solutions
• Proficiency with handheld tools and other measuring devices
• Proficiency with…