CNA and Reception, Med​/Surg​/ED

Certified Nursing Assistant (CNA) / Emergency Department Registration

Position: Certified Nursing Assistant (CNA) / Emergency Department Registration
Employment Type: Full-Time, 3 nights 6 pm
Location: Franklin General Hospital

At Franklin General Hospital, we are committed to providing high-quality, compassionate care to every patient, resident, and family we serve. As a trusted rural healthcare organization, our team is dedicated to creating a positive, patient-centered experience through respect, teamwork, and excellence in care.

We believe in making a meaningful difference in the lives of those we serve while investing in our employees through professional growth, career development, and a supportive work environment. Together, we strive to deliver exceptional care and strengthen the health and wellbeing of our communities.

Do you enjoy caring for others but want a little variety in your day? Franklin General Hospital is seeking a Certified Nursing Assistant (CNA) / Emergency Department Registration Specialist to join our team.

This unique position combines direct patient care with emergency department registration duties, providing the opportunity to make a difference in multiple ways. The ideal candidate is compassionate, adaptable, detail-oriented, and committed to delivering a five-star experience to every patient and family member.

• Assist patients with activities of daily living (ADLs)
• Provide basic nursing care under the direction of licensed nursing staff
• Support restorative care and promote patient comfort and independence
• Help maintain a safe, clean, and healing environment
• Monitor and report changes in patient conditions to nursing staff
• Cross-train and assist with Emergency Department and Hospital patient registration
• Management of EMS call process
• Collect and enter patient demographic and insurance information accurately
• Greet and assist patients and visitors in a professional, compassionate manner
• Provide exceptional customer service to patients, families, and colleagues
• Follow all hospital policies, procedures, and safety standards

• Current Iowa Certified Nursing Assistant (CNA) certification required
• Strong computer skills required
• Excellent customer service and communication skills
• Ability to multitask and adapt to changing priorities
• Dependable, flexible, and team-oriented attitude
• Ability to maintain confidentiality and professionalism
• Previous healthcare registration experience preferred but not required

• Opportunity to develop skills in both patient care and patient registration
• Variety in your daily responsibilities
• Supportive and collaborative team environment
• Meaningful work serving patients and families during critical moments
• Comprehensive benefits package including:
  • IPERS (Iowa Public Employees' Retirement System)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Free Term Life Insurance
  • Free Long-Term Disability (LTD)
  • Generous Paid Time Off (vacation, sick, and holiday)
  • FREE Single Membership to the Franklin Wellness Center

• Full-Time
• 12-hour shifts
• 6:00 PM – 6:30 AM