Quality Assurance Trchnician

Company Description Country Maid, Inc. is a faith-based, 100% employee-owned frozen food manufacturer headquartered in West Bend, Iowa, focused on the mission of "Helping Others Help Themselves." The company operates in the $3.3 billion fundraising market and has helped non-profit groups raise over $175 million across the United States since 1991. Country Maid emphasizes citizenship and community engagement through local and national humanitarian activities.

As an industry leader, it maintains Level 2 SQF certification with strict adherence to HACCP and GMP programs in a state-of-the-art facility. The organization values long-term, partnership-based relationships with employees, dealers, vendors, lenders, and suppliers, and distributes products in over 45 states.

Role Description The Quality Assurance Technician is a full-time, on-site role based in West Bend, IA. This role is responsible for monitoring and verifying product quality and food safety throughout production, including conducting routine inspections, tests, and audits in accordance with SQF, HACCP, and GMP standards. The Quality Assurance Technician documents results, maintains accurate records, and reports nonconformances, working closely with production and sanitation teams to implement corrective and preventive actions.

Daily tasks include environmental monitoring, equipment and line checks, label and packaging verification, and support of traceability and recall readiness activities. The role also participates in continuous improvement initiatives, assists with training on quality and food safety practices, and ensures compliance with regulatory and company policies.

Qualifications

• Quality assurance and food safety skills, including familiarity with SQF, HACCP, GMP, and regulatory requirements.
• Technical skills in inspection, testing, data collection, and the use of basic lab or QA tools and equipment.
• Strong documentation, recordkeeping, and attention to detail to accurately track quality metrics and nonconformances.
• Communication and teamwork skills to collaborate effectively with production, sanitation, and management personnel.
• Ability to follow standard operating procedures, prioritize tasks, and work safely in a manufacturing environment.
• High school diploma or equivalent required; post-secondary education in food science, quality, or a related field is beneficial.
• Prior experience in food manufacturing, quality assurance, or a similar role is preferred.
• Basic computer skills for working with QA software, spreadsheets, and reporting tools.