Leasing Consultant

Position Summary

The Leasing Consultant is responsible for responding to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service. Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner.

• Ensure the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.
• Maintain a strong understanding of the community and local market competitor specials and floor plans.
• Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines.
• Process lease application paperwork for approval of the CM and prepare new lease contracts.
• Inspect all target and/or show units in advance and in preparation of greeting and touring new prospects.
• Tour prospects may include, but are not limited to, vacant or model units and common/amenity areas of the property.
• Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager.
• Understand, utilize and promote all third-party online leasing programs appropriately.
• Ensure timely and accurate logging of all prospect information and notifications into the Property Management software.
• Check, respond to and document community and individual emails, voicemails, and text messages.
• Stay up-to-date with all promotion/leasing incentives.
• Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards.
• Post notices to vacate and other community communication, if applicable.
• Assist with daily community inspections to ensure community policies are being followed and address issues if applicable.
• Other duties as assigned.

• Previous experience in a customer-facing/customer service role.
• Demonstrated sales and closing skills.
• Excellent organizational and communication skills.
• Ability to work with a diverse group of people.
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by law.

Monday – Friday (work schedule may vary depending on business needs).

Full range of motion with upper and lower body; continual movement including standing, walking, bending, stooping, crawling, climbing stairs; operation of a motor vehicle onsite if applicable; exposure to all weather conditions; lifting at least 20 pounds.

$19.64 – $29.46.

BH is an Equal Employment Opportunity Employer. We foster the diverse voices of our community by advocating for inclusivity, celebrating our differences, and continually evolving our practice to make BH a better place to work and live.