Store Manager, Retail & Store Manager

Role Overview

Responsible for managing store operations, including staffing, training, inventory, merchandising, customer service, and safety compliance.

• Recruit, hire, train, evaluate, and retain qualified employees, ensuring proper staffing and compliance with labor laws.
• Provide performance feedback, conduct evaluations, and address employee development needs.
• Oversee store opening and closing procedures, including personal participation at least twice weekly.
• Analyze operating statements to identify trends and control expenses, shrink, and errors.
• Manage inventory through ordering, cycle counts, and stock presentation according to company standards.
• Maintain accurate inventory levels, prevent damages, and ensure merchandise presentation aligns with policies.
• Safeguard financial assets through cashier accountability, key control, and security procedures.
• Lead customer service efforts, ensuring a clean, safe, and organized store environment.
• Ensure compliance with company policies, safety standards, and proper documentation.

• Ability to interpret operational documents, perform basic math, and handle cash procedures.
• Knowledge of inventory, merchandising, safety, and security practices.
• Effective communication, interpersonal, problem-solving, and organizational skills.
• Preferred high school diploma or equivalent and management experience in retail.
• Ability to lift up to 40 pounds regularly, with occasional lifts up to 55 pounds, and perform physical tasks like bending, stooping, and climbing.
• Ability to work in a fast-paced environment with moderate noise and occasional outdoor conditions.