Key Account Manager

Company Overview

Dozee Health AI is the pioneer in Contactless Remote Patient Monitoring (RPM) and has emerged as India's no. 1 RPM Company. Headquartered in Bengaluru, India, we collaborate with top healthcare providers to apply AI-powered RPM solutions to improve staff efficiency, patient outcomes, and pioneer new care models.

• Client Relationship Management: Build and maintain strong, long‑lasting relationships with key clients, acting as the main point of contact and addressing queries promptly.
• Revenue Generation and Account Development: Drive revenue growth within key accounts through sales strategies, identify upsell or cross‑sell opportunities, and plan promotional activities such as events and product demonstrations.
• Negotiation and Contract Management: Manage contract negotiations, renewals, and amendments to maximize value while ensuring compliance with contractual obligations and service‑level agreements.
• Problem Resolution: Proactively identify and address client issues, working with relevant departments to find timely solutions.
• Stakeholder Management: Identify and engage external and internal stakeholders, sharing insights to inform product/service enhancements and business strategies.
• Team Management and Leadership: Lead and mentor a team of 4–5 members to drive high performance and effective execution of account strategies.

• Master’s degree in Marketing, Business, or a related field.
• 3–5 years of account management or sales experience.
• Experience working with hospitals and healthcare preferred.
• Strong analytical and problem‑solving skills.
• Exceptional communication and interpersonal skills.
• Willingness to travel extensively.