Trade Sales Consultant. Evansdale LilyLifestyle

Trade Account Sales Consultants are charged with maintaining and further developing long-term, mutually beneficial relationships with assigned customer accounts, primarily including established Pella Certified Contractors. They will be responsible for supporting and helping to grow these accounts, while supporting other branch and Corporation efforts directed toward the customer. Provide Marketing support and consultation to the customer. Lead training efforts for PCC, pertaining to product, PQM and branch process.

Responsible for all practices and aspects pertaining to generating a high-volume, profitable sales while achieving maximum market penetration with as few service requirements as possible. Strives for 100% "Very Satisfied" customers, growth as measured by market share and profitability.

• Responsible for all field activity among assigned accounts including customer relations, product application and stability, product sales and delivery, service and product installation instruction and collections
• Coordinates, promotes and advances the visibility and presence of the entire Pella product line while maintaining a continual awareness of activity or news in the architectural and/or construction-related community
• Maintain active relationships with assigned customers, ensuring regular visits and contact, including regular business reviews
• Assist customer in leveraging showroom or store presence within marketplace.
• Communicate and train customers on new product releases and bulletins. Develop and distribute regular correspondence with all PCC customers.
• Work with management to develop and facilitate PCC meetings
• Support customer use and knowledge of PQM through training and implementation
• Informs customers of business changes such as product offering, pricing, or assembly options in a timely manner
• Leverage Pella co-op advertising and PCC portal, while supporting creation of new marketing efforts.
• Support management in developing and delivering customer promotions and program changes
• Actively represents Pella Windows and Doors at company-sponsored events, professional group's invitations to discuss and/or present Pella products, trade association meetings, and/or consumer home shows as assigned by manager
• Plan, schedule and conduct training sessions as needed, for customer associates, installers and end user customers. Give product demonstrations and discuss product options with the customer and/or end user.
• Ensures quotes and orders are accurate and follows company sales processes
• Ensures customer issues (i.e. service, billing or payment, delivery, etc) are addressed promptly
• Able to accurately read, interpret, and take-off blueprints, and to effectively use electronic software and systems (PQM, MSOffice, etc.) to quote, sell and order products to new construction residential and commercial project customers
• Influences prompt delivery of orders and inventory turns by effectively communicating appropriate product lead times and accurate customer need dates
• Support and foster customer relationship with the Pella Service Department, assisting to manage processes, communications and issues as needed
• Ensures Pella products are installed properly and in accordance with recommended guidelines
• Participates in various departmental and interdepartmental meetings or training as required
• Must have a valid driver's license and a driving history in compliance with company policy

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are consultant of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BS/BA, AA or Technical degree preferred, 2-4 year's sales, customer service, or general business experience preferred. Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable.

Profici…