Security Supervisor

Bally's Lake Tahoe
55 US 50
Stateline, NV 89449, USA

• Determine Security Officer assignments and establish priorities.
• Observe and evaluate Security Officers for alertness, appearance, and proper performance and to correct deficiencies.
• Inspect and evaluate incident reports for accuracy and completeness.
• Maintain current individual training records of Officers.
• Report all incidents to the Manager of Security or other necessary department heads.
• Install and remove lockouts, as requested by Hotel/Front Desk Management.
• Respond to emergency situations and take control at the scene.
• Coordinate with other departments and outside agencies on all matters of concern.
• Responsible for assuring the highest quality guest experience by promoting customer service throughout all areas of responsibility. Handle and resolve guest complaints and concerns.
• Performs other related duties as requested by the Director of Security.

• Responsible for the supervision of the Security department.
• Responsibilities including hiring and training; planning, assigning and directing work; appraising performance; rewarding and disciplining staff; addressing complaints and resolving problems.

• Must possess and be able to maintain the applicable regional Gaming card(s) and/or License(s).
• Two or more years of relevant law enforcement or corporate security supervisory experience, with increasing levels of responsibility and supervision. Prior law enforcement experience is desirable.
• All Employees must be knowledgeable of Company policies and procedures, including fire and safety regulations.