Fiber Network Technician

At Long Lines Broadband, we have an immediate opening for a Fiber Network Technician. This position provides customer support and maintenance to broadband customers in their homes and businesses, and splices fiber cables and cuts terminals for new construction.

Title: Fiber Network Technician

Location: Office located in Sergeant Bluff

Rate: $18.00-$24.00/hour

Full-Time/Part-Time: Full-Time

• Install, disconnect, upgrade, downgrade, make changes, troubleshoot, and repair customer-provided services at residential and commercial locations.
• Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describe advantages of and sell additional services.
• Maintain the integrity of our fiber optic network to ensure a best-in-class customer experience.
• Installation, monitoring, testing, and maintenance of telecommunications and associated electronic equipment both in technical facilities as well as on customer property.
• Assembling, installing, testing and turn up of high-speed transport equipment.
• Conducting fiber locates, monitoring of construction activity, and working closely with outside plant engineering for planned construction and relocation.
• Performing fiber splicing and termination for new builds and restorations on multiple types of cable.
• Performing maintenance of new and existing circuits through troubleshooting and fault isolation techniques.
• Utilizing various types of test equipment to isolate and resolve customer circuit outages.
• Coordinating test, turn up, and acceptance of customers’ service with all local and remote groups.
• Understanding of DC and AC power

• High School Diploma or GED
• A valid Driver’s License and clean driving record is required
• 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience.
• Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.
• Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services.
• Able to locate and mark underground services utilizing test equipment, prints, and database mapping software.
• Splice and repair fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation.
• Knowledge and experience working with electronics, DC power, and fiber optic equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan tasks to complete projects efficiently.
• Strong computer skills in Word and Excel.
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires/cables.
• Ability to work in tight spaces including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

• Lift and carry up to 75 pounds.
• Walk over all types of terrain in all kinds of weather while carrying tools, equipment, and ladders.
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, and reaching above head.
• Work indoors in poorly ventilated areas such as attics during extreme heat.
• Exposure to dust, dirt, noise, and insects.
• On-call rotation every 3 weeks.
• Work schedules may adjust based on business needs.

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer-paid short- and long-term disability
• And much more!