Communications Tech

At Long Lines Broadband, we have an immediate opening for a Communications Tech
1. This position is responsible for providing customer support and broadband maintenance in residential and commercial locations, as well as splicing fiber cables and cutting terminals for new construction.

Communications Tech 1

Offices located in Missouri Valley, Logan, Woodbine, and Magnolia, IA

$18.00 - $21.00 per hour

Full‑Time

Lead Tech

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot, and repair customer‑provided services at residential and commercial locations.
• Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections, and closing or sealing cable.
• Splice cable to protector devices and central office main distribution frame, and splice drop cable to the central office cable system.
• Educate customers about the services being provided, proper use of equipment, propose solutions, describe advantages of and sell additional services.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers.
• Perform other duties as assigned.

• High School Diploma or GED.
• A valid driver’s license and a clean driving record.
• 1–2 years of CATV, fiber installation, or other relevant technical/external experience.
• Able to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.
• Ability to install and run fiber drops, interior fiber pathways, and terminate customer fiber services.
• Able to locate and mark underground services utilizing test equipment, prints, and database‑mapping software.
• Splice and repair fiber, including fusion splicing, ribbon splicing, and prep fiber terminals for activation.
• Knowledge and experience working with electronics, DC power, and fiber optic equipment.
• Able to properly operate small hand tools, power tools, and test equipment.
• Able to work independently and plan tasks to complete projects efficiently.
• Strong computer skills in Microsoft Word and Excel.
• Able to accurately measure distances using tapes or other measuring devices.
• Able to differentiate between different sizes and colors of wires and cables.
• Ready to work in tight spaces, including attics, crawl spaces, cabinets, utility closets, and telecommunications rooms.
• Knowledge of and ability to comply with all OSHA, FCC, NEC, and local ordinances.

• Lift and carry up to 75 pounds.
• Walk over all types of terrain in all kinds of weather while carrying tools, equipment, and ladders.
• Kneel, crouch, crawl, twist, pull, bend, push, and reach above head.
• Work indoors in poorly ventilated areas such as attics during extreme heat.
• Exposure to dust, dirt, noise, and insects.
• On‑call rotation every three weeks.
• Work schedules may adjust based on business needs.

• Group health and dental insurance.
• 401(k) program with company match.
• Generous PTO program.
• Company wellness program.
• Employer‑paid short‑term and long‑term disability.