Communications Tech

At Long Lines Broadband, we have an immediate opening for a Communications Tech 1. This position is responsible for providing customer support and maintenance to broadband customers in their homes and businesses, and for splicing fiber cables and cutting terminals for new construction.

We are looking for motivated individuals who can deliver an exceptional “Long Lines customer experience” that is second to none. Opportunities for advancement, a robust benefits package, and a friendly atmosphere await.

Communications Tech 1

Offices located in Missouri Valley, Logan, Woodbine, and Magnolia, IA

$18.00-$21.00 per hour

Full‑Time

Lead Tech

• Install, disconnect, connect, upgrade, downgrade, make changes, troubleshoot and repair customer‑provided services at residential and commercial locations.
• Maintain broadband system by testing to locate trouble, opening cable to replace or repair defective sections and closing or sealing cable.
• Splice cable to protector devices and central office main distribution frame; splice drop cable to the central office cable system.
• Educate customers in the services being provided and the proper use of equipment, propose solutions, and describe advantages of and sell additional services.
• Maintain an appropriate and professional image of the company through appearance, demeanor, driving habits, and interactions with customers.
• Perform other duties as assigned.

• High School Diploma or GED.
• A valid driver’s license and clean driving record.
• 1–2 years of CATV, fiber installation, or other relevant technical/electronic experience.
• Ability to install, troubleshoot, and repair customer products/services using knowledge of plant distribution, fiber systems, and customer equipment.
• Skill in installing and running fiber drops, interior fiber pathways, and terminating customer fiber services.
• Ability to locate and mark underground services using test equipment, prints, and database mapping software.
• Experience in splicing and repairing fiber, including fusion splicing, ribbon splicing, and prepping fiber terminals for activation.
• Knowledge of electronics, DC power, and fiber optic equipment.
• Proficiency in operating small hand tools, power tools, and test equipment.
• Ability to work independently and plan tasks to complete projects efficiently.
• Strong computer skills in Word and Excel.
• Accurate distance measurement using tapes or other measuring devices.
• Ability to differentiate between different sizes and colors of wires/cables.
• Comfort working in tight spaces, including attics, crawl spaces, cabinets, utility closets, and telco rooms.
• Knowledge of and ability to comply with OSHA, FCC, NEC, and local ordinances.

• Lift and carry up to 75 pounds.
• Walk over all types of terrain in all kinds of weather while carrying tools, equipment, and ladders.
• Kneel, crouch, crawl, twist, pull, bend, push, and reach above head.
• Work indoors in poorly ventilated areas such as attics during extreme heat.
• Exposure to dust, dirt, noise, and insects.
• On‑call rotation every 3 weeks.
• Work schedules may adjust based on business needs.

• Group health & dental insurance
• 401(k) program with company match
• Generous PTO program
• Company wellness program
• Employer‑paid short‑ and long‑term disability

We are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to future generations—customers, employees, communities, and owners—an organization that is even stronger and better than it is today.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.