Security Guard - Video Monitor

The Iowa Department of Health and Human Services (HHS), Division of State-Operated Specialty Care, Bureau of Woodward Resource Center (WRC) is seeking a dedicated Security Guard to join our team.

This is a full-time position with a non-fixed, variable rotation schedule, including overnights.

• Perform duties essential to the daily operation, safety, and security of the facility, including monitoring Closed Circuit Television (CCTV) Genetec Security system.
• Uphold institutional rules of behavior on grounds, monitoring for specific implementation of policies to ensure the safety of individuals, triggers/thresholds that require immediate intervention including contact with supervisory personnel, both on-site and off-site, and emergency services personnel as warranted.
• Efficiently use the Genetec Security Desk application.
• Operate telephone and pager system to effectively communicate with Resident Treatment Supervisors to ensure a safe environment and in the event of reportable incidents such as staff appearing to be asleep, staff not following Accountability policy checks, staff not following an individual’s level of supervision, behavioral event occurring with an individual, staff on personal cell phones, staff watching videos on computers, staff reading books, or staff being involved in other non-work activities.
• Accurately log all observations.
• Read, understand, and accurately implement and follow policies and procedures and make decisions within guidelines.
• Take part in training and development to ensure implementation of WRC policies which include Abuse and Incident Management, Accountability, Confidentiality of Protected Health Information, Hierarchy of Interventions, Human Rights, Levels of Supervision, Locating Missing Persons, Personal Electronic Devices, Philosophy of Service, Restraint, Restricted Access, Security/Surveillance Cameras and Digital Recording, and Suicide Watch.

• No specific education or experience required.
• Applicants will be required to complete a background check to be considered for this position.
• Some agencies may require applicants to meet minimum standards for Iowa law enforcement officers, including a minimum age of 21 years, citizenship of the United States, good moral character as determined by a thorough background investigation, and not opposed to the use of force in the line of duty.
• Designated positions in this job class may require applicants to obtain the required Commercial Driver’s License and endorsements within a period of time as determined by the appointing authority at the time of hire.

• Health, Dental and Vision Coverage:
  Health and dental insurance packages to keep you and your family healthy at a low cost with outstanding coverage.
• Paid Time Off:
  Vacation (96 hours/year to begin, increasing with years of service), sick leave (144 hours/year), and paid holidays (9 days/year).
• Retirement Plans:
  Participate in retirement plans such as IPERS (employees contribute 6.29% and the State of Iowa contributes 9.44%) as well as our Retirement Investors Club (RIC) and Employer Sponsored Retirement Plan (the State of Iowa matches dollar for dollar up to $75/month).
• Flexible Spending Accounts:
  Take advantage of flexible spending accounts for medical and dependent care expenses.
• Insurance Coverage:
  Benefit from life insurance and free long‑term disability insurance for added peace of mind.
• Employee Assistance Program:
  Access resources and support through our Employee Assistance Program for personal and professional challenges.
• Employee Discount Programs:
  Enjoy discounts on a variety of goods and services through our employee discount programs.

HHS values those with “lived experience” and encourages adults who were fostered as youth, foster parents, and/or parents who were in the HHS system to apply. Minorities, women, persons with disabilities and veterans are encouraged to apply. The State of Iowa is an EEO/AA Employer. The State of Iowa participates in E-Verify to confirm employment eligibility and complies with federal Right to Work laws.

For more information, please visit (Use the "Apply for this Job" box below)..