Home & Community Based Services Supervisor

Job Type

Full-time

This role operates administratively in a Home and Community-Based Services (HCBS) setting, where medical, social, and supportive services are provided to Iowans with functional, cognitive, or physical and mental health needs. Rather than institutionalizing individuals, HCBS settings allow people to live and receive services in a manner that honors their abilities. As a HCBS Supervisor, you will lead a team focused on delivering high‑quality care, guiding staff toward mission‑driven outcomes and ensuring that records, compliance, and service delivery meet all regulatory requirements.

• Team Leadership & Development:
  Collaborate with recruitment and training teams to hire, onboard, and develop staff; supervise Direct Support Professionals; schedule coverage based on service needs; and provide ongoing coaching, support, and weekly site oversight.
• Team Culture & On‑Call Responsibility:
  Foster a positive, engaged team culture through active involvement, monthly team meetings, staff follow‑up, and coaching, while participating in on‑call rotation and providing short‑notice coverage when needed.
• Operational & Resource Management:
  Oversee key resources including vehicle scheduling, individual budgets, representative payee processes, medication check‑ins, and appointment coordination, while supporting community partnerships and service enhancement efforts.
• Compliance & Documentation:
  Ensure adherence to all applicable laws, regulations, and agency policies while maintaining accurate, timely, and complete documentation, including incident reports, investigations, and service records.
• Person‑Centered Advocacy:
  Advocate for individuals served by promoting dignity, independence, and choice, ensuring services are respectful, empowering, and aligned with each person’s goals and desired outcomes.

• Competitive Wages:
  Base pay $22.63 per hour, with potential increases based on education and experience.
• Scheduling:
  Monday–Friday, 8:00 a.m.–4:30 p.m.; participation in on‑call rotation for 24/7 coverage.
• Generous Paid Time Off (PTO).
• 401(k) Retirement Plan.
• Comprehensive Insurance Plans (medical, dental, vision, life).
• Pre‑Paid Legal Services.
• Discounted Costco or Sam’s Club Memberships.
• Advancement Opportunities through a leadership development program.
• Employee Assistance Program.

• Mission‑oriented:
  Commitment to empowering people toward individual achievements.
• Attitude of Learning:
  Adaptable and willing to learn new caregiving practices.
• Strong Communication Skills.
• Confidence and Self‑Awareness:
  Ability to advocate while following leadership guidance.
• Age Requirement:
  Minimum 18 years old.
• Driver’s License and Reliable Transportation; proof of insurance with $100,000/$300,000/$50,000 liability coverage.
• Minimum Education:
  
  High School Diploma or GED.
• Work Authorization:
  Must be able to work in the U.S. without sponsorship.

• May require lifting up to 35 pounds; heavier lifts require mechanical assistance.
• Prolonged sitting and computer work up to eight hours.
• Frequent bending, stooping, and stretching.
• Prolonged standing up to eight hours.
• Required hearing and eye protection in specific areas.
• Vision and hearing abilities to perform job functions.
• Ability to communicate through speech.
• Ability to drive for service provision as needed.
• Must remain awake during working hours.

This job description is not designed to list all duties, responsibilities or activities that may be required. Duties may change at any time with or without notice. This description does not constitute a contract between you and the employer.

Imagine the Possibilities is an equal‑opportunity employer. All candidates will be considered without regard to race, color, gender, sexual orientation, national origin, disability status, or any other protected status.