Family-Centered Services Specialist

Overview

Job Description

Summary:

Looking for meaningful work that transforms lives? As an In-Home Family Services Specialist, you’ll support families in their own homes—helping them build stronger relationships, develop parenting skills, and overcome challenges. Your guidance can keep families together and give children the foundation they deserve.

As an In-Home Family Services Specialist, you’ll work directly with families to help them overcome challenges and build skills for long‑term success. Your responsibilities will include:

• Providing in‑home support and teaching practical skills to strengthen families.
• Connecting families with community resources such as schools, healthcare, and social services.
• Offering crisis intervention and guidance when needed.
• Building strong relationships with families and collaborating with professionals like teachers, doctors, and social workers.
• Developing service plans, monitoring progress, and maintaining accurate documentation.

• Reduced or no‑cost medical visits at Boys Town locations.
• Free mental health visits with in‑network providers.
• Generous 401(k) match.
• Tuition assistance and parenting resources.
• Paid time off and flexible scheduling.

Education & Experience (Iowa Requirements):

• Must have a minimum of two years of post‑secondary education and at least two years of experience working with children and families.
• Rural Iowa Exception:
  May qualify with four years of combined education and/or relevant experience.
• Valid driver’s license and reliable transportation (mileage reimbursed).
• Ability to work flexible hours, including evenings and weekends.
• Bilingual skills are a plus.
• Additional Opportunities:
  Certification as a Parenting Instructor, facilitation of family decision‑making meetings, professional development and leadership pathways.

Reasonably expected to have and maintain sufficient strength, agility, and endurance to perform during stressful (physical, mental and emotional) situations encountered on the job without compromising their health and well‑being or that of their fellow employees, youth, or families. Duties are performed in a variety of environments ranging from highly stressful and potentially aggressive to casual and leisurely, in both indoor and outdoor settings.

While performing the duties of this job, the employee is subject to outside weather conditions and may be required to visit homes with substandard living conditions and domestic pets. Care and respect for others is more than a commitment at Boys Town – it is the foundation of who we are and what we do.

This job description incorporates the essential functions and duties required for this position. However, other duties may be required and assigned at times and as determined by a supervisor in order to meet the needs of the organization.

Boys Town is an equal employment opportunity employer and participates in the E‑Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability‑related accommodation in the application process, contact us at 1‑877‑639‑6003.