Project Administrator

Job location Hybrid (Home/Ipswich office min. 2 days a week)

Employment status Permanent, Full-time (37.5 hours per week)

We are looking for a Project Administrator to support the Project Managers and the wider organisation in achieving our project management and service delivery objectives. The role requires a proactive, motivating, customer‑driven team player who can manage and prioritise tasks from multiple sources, and who can operate independently to deliver high quality work that meets expectations and deadlines.

• Provide administrative support to the Project Managers
• Take ownership of delegated administrative tasks such as spreadsheet maintenance, Scoro, staff timekeeping, and email communications
• Monitor project progress together with the Project Managers, ensuring all systems and administrative workflows are kept up to date
• Support day‑to‑day operations within the Project Managers’ Pods
• Manage calendars and arrange face‑to‑face or online meetings with clients
• Send out customer satisfaction surveys and report on findings
• Book hotel and travel accommodation as required
• Provide holiday and sickness cover for the Project Managers to ensure continuous project monitoring

Education and experience

• A minimum of 1 year experience in an administrative role within a professional services environment

Personal qualities

• Enthusiastic ‘people person’ and team player with a resilient ‘can‑do’ attitude
• Ability to juggle multiple projects and priorities concurrently
• Confidence to propose new and improved processes and effect positive change
• Willingness to grow, contribute to the team, and develop new skills
• Confident, outgoing, and highly organised with drive, initiative, and enthusiasm
• Discretion and confidentiality are essential

Required skills

• Ability to articulate our culture and work closely with the Project Managers and wider team
• Highly organised, structured, and disciplined, with great attention to detail
• Ability to work under pressure and juggle multiple active priorities
• Excellent written, verbal, and non‑verbal communication skills
• Sound judgement and ability to think on your feet

Desired skills

• Experience of Data Protection regulations and requirements
• Experience of Microsoft Office as well as Scoro, Hub Spot, Asana and Xero
• Experience of project management methodologies, such as Prince2

• Pension Scheme
• 25 days annual leave + Length of service accrual
• Wellbeing and Electric Vehicle schemes
• Holiday Buy Schemes
• Working Abroad Scheme
• Group Death in Service
• Company Maternity and Paternity Pay
• Personal Development