Field Applications Scientist, Generation Sequencing Automation
Job in
Ipswich, Essex County, Massachusetts, 01938, USA
Listed on 2026-02-20
Listing for:
New England Biolabs
Full Time
position Listed on 2026-02-20
Job specializations:
-
Research/Development
-
IT/Tech
Job Description & How to Apply Below
Ipswich, MA United Statestime type:
Full time posted on:
Posted 4 Days Agojob requisition :
1907
** About NEB
** New England Biolabs is a different kind of biotechnology company – we are a community of scientists, innovators and collaborators driven by a shared mission to advance science for the benefit of society. Founded in 1974 with a deep commitment to research excellence and environmental stewardship, NEB has become a global leader in the discovery and production of enzymes for molecular biology applications.
Our reagents are trusted by researchers worldwide for their quality and reliability and have played a critical role in breakthroughs across genomics, proteomics, diagnostics and academic research. With a corporate culture rooted in passion, humility and authenticity, we offer a dynamic and inclusive workplace where creativity thrives, voices are heard, and personal growth is celebrated. Whether you are interested in pursuing a research career or supporting our mission through other roles, joining NEB means contributing to meaningful scientific progress in a collaborative, campus-like environment that values both innovation and integrity.
** The role
** We are hiring a Field Applications Scientist for Next Generation Sequencing (NGS) sample prep automation. In this role you will serve as a technical field contact for customers, including providing pre-sales technical interactions, and troubleshooting support, in conjunction with the in-house team. This role is based at our Ipswich, MA headquarters.
** How you’ll contribute:
*** Coordinate with Field Account Managers and NGS Field Application Scientists to support customers who are evaluating or implementing automated solutions for the NEBNext NGS sample prep product portfolio.
* Collaborate closely and effectively with automation vendors to prioritize and manage automated method development for NEBNext protocols, including generation of data to be used for promotional efforts, including scientific posters, technical application notes, and other collateral to support automated use of NGS products.
* Work closely with internal Applications and Development resources to generate automated methods for NEB products ahead of new product launches.
* Provide on-site automation method development and qualification, installation of existing methods, and customer training.
* Provide post-sales technical support services to customers running automated NEBNext protocols.
* Activities will be focused primarily in the U.S., but may include some support (primarily remote) of international NEB Subsidiaries and customers.
* Provide technical and customer feedback to the product development and marketing teams related to compatibility with automated platforms.
* Be committed to providing exceptional customer service.
** Required Qualifications and
Experience:
*** Minimum of a bachelor’s degree in a core life science field.
* Demonstrated practical knowledge of Next Generation Sequencing sample preparation workflows and applications.
* Experience and demonstrated proficiency with scripting and operating automated liquid handling systems.
* Strong project management skills and the ability to multi-task, prioritize and manage multiple projects simultaneously.
* Be self-motivated, with the ability to work both independently and collaboratively with team members.
* Excellent communication skills, both written and verbal.
* Ability to travel (primarily domestic) 60% of time.
** What will make you stand out:
*** Advanced degree (Masters or PhD).
* Customer-facing experience.
* Experience programming across a range of liquid handling platforms, including Hamilton NGS STAR, Beckman Coulter i7, Perkin Elmer Sciclone NGS, Agilent Bravo and Tecan NGS Dream Prep.
*** Estimated base salary hiring range for the Field Application Scientist, NGS Automation is $90,000-$115,000
*** Base salary is one component of our generous total rewards compensation package. Employees are eligible to receive:
* Annual discretionary profit-sharing bonus
*…
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