Head of Customer Success, Southeast Asia
Job in
Iron Mountain, Dickinson County, Michigan, 49801, USA
Listed on 2026-08-03
Listing for:
Iron Mountain
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Account Manager, Client Relationship Management -
Sales
Customer Success Management, Account Manager, Client Relationship Management
Job Description & How to Apply Below
Iron Mountain is seeking a strategic and results-driven Customer Success Manager Leader to join our Customer Success team in South East Asia. In this role, you will lead a team that builds and maintains strategic relationships with key enterprise customers, driving retention, contract renewals, account growth and overall customer satisfaction.
You will partner with Sales to execute strategic account plans, manage renewals, support RFP responses and ensure alignment on SLAs, while guiding pricing
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