Accounts Receivable Specialist

We are seeking a detail-oriented Accounts Receivable Specialist to support day-to-day AR operations, collections efforts, payment processing, and customer account management. This role partners closely with internal teams and external customers to ensure accurate cash application, timely collections, and overall account accuracy. Key Responsibilities Apply, reconcile, and allocate customer payments to maintain accurate financial records and support cash flow objectives. Manage collections activities, resolve outstanding balances, and assist with AR cleanup initiatives.

Communicate directly with customers regarding invoice status, payment inquiries, and collection efforts. Submit and manage invoices through customer payment portals while ensuring compliance with customer requirements and deadlines. Provide supporting documentation, including proof of delivery and remittance information, to validate invoices and facilitate payment. Research and resolve unapplied or misapplied payments. Process payment exceptions, including credit card transactions and electronic payments.

Assist customers with EFT setup and payment-related inquiries. Identify barriers affecting collections and collaborate with internal departments to drive resolution. Prepare AR reports and account updates for internal stakeholders and customers. Support continuous improvement efforts and assist with additional accounting-related projects as needed.

High school diploma or GED required. 2-5 years of experience in Accounts Receivable, Collections, Accounting, or a related field. Strong understanding of cash application, payment reconciliation, and collections processes. Excellent communication and customer service skills. Highly organized with strong attention to detail and accuracy. Proven ability to manage multiple priorities in a fast-paced environment. Experience with ERP systems;
People Soft experience is a plus. Advanced Microsoft Excel skills with proficiency in Microsoft Office applications