Operations Technical Training Specialist

The Training Specialist role at Vertiv operates across both office and manufacturing environments. This position includes a mix of standing, walking, and sitting throughout the day while supporting training delivery and program implementation.

• Design, develop, and continuously improve training programs that support manufacturing operations and business goals
• Assess learning needs and translate them into structured training solutions, including curriculum, learning paths, and training materials
• Develop and standardize training content, processes, and frameworks to ensure consistency and scalability across teams and locations
• Analyze training data, learner feedback, and performance trends to identify gaps and drive measurable improvements
• Partner with business leaders and key stakeholders to align training initiatives with organizational priorities
• Collaborate with Subject Matter Experts to capture technical knowledge and convert it into effective learning experiences
• Design and implement training for new products to support timely and effective workforce readiness
• Deliver Train-the-Trainer sessions and support development of training team members
• Review and approve training documentation, labs, and On-the-Job Training (OJT) materials; support development of team capability in OJT creation
• Assess trainer performance through audits and evaluations; document findings and provide coaching to close gaps
• Develop and maintain training documentation, processes, and standards to improve consistency and efficiency
• Create and analyze surveys and reporting to evaluate training effectiveness
• Manage LMS-related activities, including enrollments, reporting, and communication of training requirements and updates
• Support hourly and salaried training programs as needed
• Build and maintain relationships with external partners, including local schools and state agencies
• Travel between facilities to support training needs and stakeholder engagement
• Cross-train across training functions to support a well-rounded and adaptable training program

• Experience in Learning & Development, training program design, or a related field within a manufacturing or technical environment
• Strong ability to design, organize, and improve training programs that support operational and business goals
• Proven experience assessing learning needs and developing structured training solutions
• Solid understanding of instructional design principles, adult learning concepts, and blended learning approaches
• Experience working with Learning Management Systems (LMS), survey tools, and content development platforms
• Strong analytical skills with the ability to interpret data and drive improvements
• Ability to manage multiple projects and priorities while maintaining attention to detail
• Strong communication skills, with the ability to present ideas clearly across all levels of the organization
• Demonstrated ability to influence, guide, and support others without direct authority
• Experience working with Subject Matter Experts and cross-functional teams
• Familiarity with continuous improvement methodologies (e.g., Lean Manufacturing, 5S, Kanban, or similar)

This Role May Require:

• Frequent movement between offices, training rooms, and manufacturing areas
• Standing for extended periods during training sessions
• Occasional lifting of materials or equipment (up to 25 lbs)
• Use of standard office and training technology
• Wearing required PPE, including safety glasses and steel-toe shoes, in operational environments

The work environment includes both climate-controlled spaces and active production areas with noise, machinery, and varying temperatures. Adherence to all safety protocols is required.

This is where structure meets scale. As manufacturing grows, training can either become fragmented or become a true competitive advantage. This role helps ensure it’s the second.

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.