Block Advisors Receptionist

Overview

Block Advisors Receptionist at H&R Block

At H&R Block, we believe in the power of people helping people and strive to provide help and inspire confidence in clients, associates, and communities. We focus on a high-performing, connected culture where everyone belongs. This role is part of a continuing effort to improve our business through Block Next and to elevate client experience and service delivery.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Help ensure all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with the team
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience

• Experience in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program (Better You) to help build healthy habits
• Neurodiversity and caregiver support available
• Discounts on everyday items and services
• Benefits with eligibility requirements:
  Medical Coverage, 401k, Employee Stock Purchase Plan
• Access to additional benefits information

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.