Administrative Assistant

Position Overview

Successful candidates will have experience in an office setting. The position assists the business owners, management team, and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using multiple types of software, and interfacing with customers and suppliers. Experience with Outlook and Excel is a must. Strong writing and problem-solving skills are preferred.

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

• Prepares correspondence, memoranda, reports, etc.
• Initiates routine and non-routine correspondence
• Books travel and reconciles expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• Schedules appointments & meetings
• Enters new jobs into Service Master CRM, capturing relevant customer and job information
• Utilizes the assistance of one or more support staff members on a reporting or project basis
• Operates a personal computer and appropriate software packages or their equivalent
• Follows up with customers on work performed
• Calls customers to collect payments
• Assists other departments within the company
• Understands Service Master operating systems and the services we offer

• High school diploma/GED required
• Previous administrative assistant experience preferred but not required
• Experience and skill with Microsoft© Office applications (Word, Outlook, PowerPoint, and Excel) required
• Comfortable with using multiple types of software
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to manage highly confidential information

The physical demands are representative of those that must be met to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 20 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.
• Sit for long periods of time while using office equipment such as computers, phones, etc.
• Perform fingering and repetitive motions such as movement of wrists, hands and fingers while picking, pinching and typing during normal working environment.
• Maintain close visual acuity to perform detail-oriented activities at distances close to the eyes and visual acuity to perform activities such as preparing and analyzing data, viewing computer screen.
• Be exposed to various indoor working conditions, such as changes in building environment with or without air conditioning and heating.

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The company reserves the right to modify this description in the future, with or without notice to the employee. This job description does not create an employment contract, implied or otherwise, and employment with the company remains se responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. This franchise is independently owned and operated by a franchisee.

Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to the Service Master Company, LLC.