Temporary Administrative Assistant to Registrar

Temporary Administrative Assistant to the Registrar

Six-Month Assignment

Stanbridge University is seeking a detail-oriented Temporary Administrative Assistant to the Registrar to support the accurate, secure, and timely maintenance of student academic records.

This is a temporary position with an anticipated assignment duration of six months. Continuation beyond the six-month assignment is not guaranteed.

The Administrative Assistant will support student record updates, document processing, enrollment and graduation activities, transcript requests, data entry, and communication with students, faculty, and university departments. The ideal candidate has prior experience working with student records and understands the importance of accuracy, confidentiality, regulatory compliance, and timely processing.

• Temporary, six-month assignment
• Onsite position
• Continuation or conversion to a regular position is not guaranteed

• Maintain accurate and complete student records within the university's student information system and electronic document-management platforms.
• Review, enter, update, and verify student demographic, enrollment, academic, and program information.
• Process student record requests, forms, supporting documents, status changes, and other registrar-related transactions.
• Assist with transcript requests, enrollment verifications, degree verifications, and related academic record inquiries.
• Review submitted documentation for completeness, accuracy, required approvals, and compliance with established procedures.
• Scan, upload, index, organize, and retrieve student documents using approved electronic records systems.
• Identify incomplete, inconsistent, or potentially inaccurate records and coordinate corrections with the appropriate university department.
• Protect the confidentiality and security of student information in accordance with the Family Educational Rights and Privacy Act (FERPA), university policies, and applicable regulations.
• Respond professionally and promptly to questions from students, alumni, faculty, staff, and authorized third parties.
• Provide clear guidance regarding registrar forms, documentation requirements, processing timelines, and applicable university procedures.
• Assist with registration, enrollment reporting, grade processing, academic standing updates, graduation preparation, and diploma-related activities as assigned.
• Support student record audits and help prepare documentation for accreditation, compliance, and internal review activities.
• Generate routine reports, spreadsheets, correspondence, and tracking documents.
• Monitor assigned work queues, shared email accounts, and service requests to ensure timely follow-up and completion.
• Collaborate with Admissions, Student Services, Financial Aid, Academic Affairs, and other departments to resolve student record matters.
• Maintain organized electronic and physical filing systems in accordance with institutional record-retention practices.
• Provide general administrative support, including scheduling, data entry, correspondence, document preparation, mail distribution, and meeting coordination.
• Participate in departmental training and remain current on university policies, academic procedures, records-management practices, and system updates.
• Perform other duties as assigned.

• High school diploma or equivalent required.
• Associate degree or college-level coursework preferred.
• At least two years of administrative, records-management, data-entry, or student-services experience preferred.
• Experience working with student records in a college, university, vocational school, or other educational setting strongly preferred.
• Working knowledge of FERPA or demonstrated experience handling confidential information.
• Experience using a student information system, document-management platform, customer relationship management system, or comparable database preferred.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams.
• Demonstrated ability to enter, review, and maintain detailed information with a high degree of accuracy.
• Strong organizational, time-management, and follow-through skills.
• Ability to manage multiple priorities and meet established deadlines in a high-volume environment.
• Strong written and verbal communication skills.
• Professional and service-oriented approach when assisting students, alumni, faculty, and staff.
• Ability to understand and consistently apply policies,…