Hybrid - Assistant Residency Officer

University Registrar

Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report. The campus has produced five Nobel laureates and is known for its academic achievement, premier research, innovation and anteater mascot. Led by Chancellor Howard Gillman, UC Irvine has more than 36,000 students and offers 224 degree programs.

It's located in one of the world's safest and most economically vibrant communities and is Orange County's second-largest employer, contributing $7 billion annually to the local economy and $8 billion statewide.

The Division of Enrollment Management is a key campus thought partner that provides collaborative leadership in university-wide efforts, utilizing systematic, innovative, and synergistic approaches to leverage a data-informed enrollment strategy to improve market distinctiveness, and execute the campus strategic plan. The division comprises the offices of Enrollment Management, Financial Aid & Scholarships, University Registrar, and Undergraduate Admissions.

Your Role on the Team:

• Enforces and implements system-wide residency policy as mandated by UCOP and the UC Regents.
• As one of three University staff authorized to designate residence classifications for the entire UCI campus, incumbent determines residency classifications and advises the University community regarding residency related topics.
• Utilizes immigration law, tax law, financial and accounting principles in assigning classifications in conformance with policy.
• Manages, tests, and periodically reviews electronic SLR application, including user acceptance testing and ensures application conforms to annual changes in law and policy.
• Provides protected student specific information about enrollment, grades, and other pertinent student record information.
• Applies professional Registrar student service based concepts to student record functions.
• Provides information and local enforcement of institutional, state, and federal policies, procedures, and regulations.

What It Takes to be Successful:

• Required:
  
  Strong organizational skills and ability to prioritize work and meet deadlines in an environment of frequent interruptions and distractions.
• Thorough knowledge of policies, regulations, and practices with student records services.
• Ability to answer several incoming phone lines in a courteous and timely manner.
• Strong problem identification, critical thinking, and problem solving skills; judgment and decision-making ability.
• Ability to assess processes and implement improvements.
• Thorough knowledge of common University-specific computer application programs and productivity software including Microsoft Word, Excel, Outlook, email, and web browsers.
• Strong written and verbal communication skills.
• Active listening skills.
• Customer service orientation.
• Interpersonal skills.
• Thorough knowledge of University policies, processes, and procedures and of Federal and California laws pertaining to the privacy rights of students and access to student information.
• Ability to apply thorough knowledge of policies to a variety of individual situations.
• Recommends procedures to ensure compliance in a diverse learning community.
• Strong ability to establish and maintain cooperative relationships with campus departments, UC campuses, and external agencies.
• Ability to work with people from diverse cultures.
• Utilizes excellent constituent service skills with all interactions.
• Bachelor's degree in related area and / or equivalent experience / training.
• 3-5 years
  
  Experience or equivalent training.
• Preferred:
  Thorough knowledge of particular Registrar core functions (e.g., degree requirements, special enrollment, veterans' benefits,…