Project Coordinator

Tri Mark USA is the country’s largest provider of design services, equipment, and supplies to the food service industry. We proudly serve our customers by providing design services, commercial equipment, and food service supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer food service operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company.

Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values:
Integrity , Customer Service , Accountability , Respect , and Excellence . For more information, please visit:

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k
• Community Service Day
• Spotlight Awards
• National Sales Excellence Awards
• CFSP Prep Certification Program

• The Project Coordinator reports to the Divisional Senior Director, Project Coordination
• Located in Irvine, CA
• Full-Time
• In Office

The Project Coordinator plays a pivotal role in supporting the Facilities department by coordinating the administrative and logistical aspects of assigned client projects. This position helps to ensure the successful execution of projects by managing equipment orders, tracking materials, coordinating project documentation, and facilitating communication among clients, contractors, vendors, and internal stakeholders.

The ideal candidate will have experience in inside sales, quoting, order processing, purchasing, and customer service, preferably within the food service industry. Strong organizational skills, attention to detail, and the ability to manager multiple priorities in a fast-paced enviornment are essential for success in this role.

• Coordinate projects through all phases, including initial set-up, purchasing, customer communication, shipment of products, and project reconciliation.
• Import or input order information into the database/ERP system and verify accuracy against quotes and plans.
• Initiate and track purchase orders with manufacturers in accordance with project specifications.
• Input change orders and returns and notify relevant stakeholders of any delays.

• Organize and maintain a project filing system to ensure easy access to project documentation.
• Participate in project status meetings, providing detailed updates on assigned projects.
• Assist in resolving operational problems and identifying opportunities for process improvement.
• Provide support to other Project Coordinators as needed to manage schedule conflicts.

• Serve as a point of contact for customers, vendors, and service agencies on warranty claims and project inquiries.
• Create, print, and distribute service manuals and spec books as required.
• Assist customers at the front counter and answer general phone inquiries as backup support.
• Reconcile cash drawer and complete bank deposits daily.
• Scan receiving documents for the warehouse to maintain accurate records.
• Perform other duties as assigned.

• Superior customer service attitude with a commitment to excellence.
• High attention to detail and ability to prioritize tasks effectively.
• Proficiency in MS Word, Excel, Outlook, and operating systems.
• Excellent communication and interpersonal skills.
• Strong problem-solving and organizational abilities.
• Self‑motivated with a strong work ethic.
• Proficient in Auto Quotes and product knowledge.