Entry Level Parts Counterperson

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Full Time Sales Irvine Acura, Irvine, CA, US

7 days ago Requisition

Salary Range: $17.00 To $19.00 Annually

Trust Automotive Group – [Location] is seeking a motivated Entry-Level Automotive Parts Counterperson to join our growing team!

If you're interested in building a career in the automotive industry, enjoy helping customers, and are organized, dependable, and eager to learn, this could be a great opportunity for you. Previous dealership parts experience is preferred, but we're also looking for candidates with strong customer service skills, attention to detail, and a willingness to learn.

At Trust Automotive Group, we're focused on delivering an outstanding customer experience while investing in the long-term success and development of our employees.

When you join our team, you'll have access to a comprehensive total compensation package that includes career growth opportunities, a supportive work environment, and outstanding benefits, including:

• Competitive Pay
• Paid Vacation and Sick Time
• Paid Basic Life & AD&D Insurance
• 401(k) with Company Match
• Supplemental Insurance Options
• Ongoing Training and Professional Development
• Advancement Opportunities Within a Growing Automotive Group

• Previous automotive dealership, parts, retail, warehouse, or customer service experience preferred.
• Interest in the automotive industry and willingness to learn automotive parts and dealership processes.
• Familiarity with OEM electronic parts catalogs (EPC) is a plus.
• Experience with CDK, Reynolds & Reynolds, Tekion, or similar dealership management systems is a plus.
• Basic computer skills and ability to learn new systems.
• Strong customer service and communication skills.
• Good organizational skills and attention to detail.
• Ability to multitask and stay organized in a fast-paced environment.
• Dependable, self-motivated, and team-oriented.
• Valid driver's license with an acceptable driving record.
• Ability to lift up to 50 pounds and work in both warehouse and service environments.

As an Entry-Level Automotive Parts Counterperson, you'll support our service department, customers, and Parts team by helping ensure the right parts are available at the right time. You'll receive training and hands‑on experience with dealership parts systems, inventory processes, and manufacturer procedures.

Responsibilities include:

• Assist service technicians with locating and supplying parts needed for vehicle repairs.
• Assist retail and wholesale customers with parts inquiries and orders.
• Learn to identify and source parts using manufacturer electronic parts catalogs and dealership management systems.
• Accurately process parts orders for customers and service technicians.
• Receive, inspect, stock, label, and organize incoming inventory.
• Help maintain accurate inventory records and participate in cycle counts and physical inventories.
• Assist with special orders, warranty parts, core returns, and customer returns in accordance with manufacturer and dealership procedures.
• Maintain clean and organized inventory and storage areas.
• Communicate parts order status and estimated arrival dates to customers and service personnel.
• Recommend accessories and related products when appropriate.
• Maintain a clean, organized, and safe work environment.
• Follow all dealership safety policies and procedures.
• Perform additional duties as assigned.

If you're interested in the automotive industry and looking for an opportunity to learn, grow, and build your career with a company that values integrity, teamwork, accountability, and professional development,Trust Automotive Group is the place for you.

Trust Automotive Group is an Equal Opportunity Employer and values diversity in the workplace.

Pay Range:$17.50–$19.00 per hour

Employment Type:

Full-time